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[atkinsong]

I refuse to be drawn into a debate about this. Suffice to say I don't believe any reasonable person could interpret the answer given to Kitz by OR as anything other than relating specifically to the ECI AND HH5A.

[Dray]

Maybe someone else knows which HH5A firmware was for G.INP?

[kitz]

For the HH5A:  Software version 4.7.5.1.83.8.204 will support g.inp in the downstream direction only.
I suspect that it was a previous version that included the g.inp update, but that was buggy.


Im not sure when the ECI modem update was rolled out nor the version #,  but probably most likely mid/late 2014.

Huawei modems were also upgraded mid 2014.

[Dray]

For the HH5A:  Software version 4.7.5.1.83.8.204 will support g.inp in the downstream direction only.

Thanks

[kitz]

As far as I know the HH5A and the ECI modem pre-date the amendment to SIN 498 for G.INP

They do, as does the HG612.   Which is why they had to roll out f/w updates in order to comply with SIN498.

I spoke to Ian in person for the best part of and hour in Jun 2015 and it was during this convo I asked if he would be prepared to put his name to some of the questions asked by our community in print.     I also asked about ECI cabs, but he would not be drawn on the topic of upstream g.inp or vectoring.   
Didnt manage to get permission to print anything until Aug 2015 as it had to be double checked and there was also a couple of other events that got in the way.


--
PS the specific reason I wanted it in print is because then there could be no doubt about some facts that I'd already been told. 

[Dray]

Good idea.

I suppose the reason my HH5A doesn't support G.INP is that it didn't get the firmware upgrade.

[NewtronStar]

I suppose the reason my HH5A doesn't support G.INP is that it didn't get the firmware upgrade.

Can see your stats on MDWS and you don't have G.INP enabled did you swap the HH5a over to HG612 modem for testing.

[Dray]

No, there was a problem on my line which needed an engineers appointment and he did a DLM reset. I guess G.INP will come back soon

[NewtronStar]

Ok I see hope the issue has been fixed by the engineer

[Dray]

Well if not, they'll just have to come out again and have another go

I've tested the HH5A before and it doesn't seem to support G.INP but there's no way to tell for sure.

[gt94sss2]

I've tested the HH5A before and it doesn't seem to support G.INP but there's no way to tell for sure.

Everyone keeps telling you the HH5A currently supports G.INP in the downstream direction only atm. If they updated the firmware, it could do it in both directions.

FWIT here is a Plusnet rep saying the HH5A does as well

Do you think BT/Openreach would have issued the model if it didn't (or that Openreach would have amended the SIN as they have otherwise)?

I suppose the reason my HH5A doesn't support G.INP is that it didn't get the firmware upgrade.

If you think your HH5A doesn't support it - leave it plugged it to upgrade its firmware - but not all lines are enabled for G.INP (only if DLM thinks its needed)...

[Dray]

It doesn't have the right firmware though

[gt94sss2]

What firmware version does it have?

As I said in my earlier edit, If you think your HH5A doesn't support it - leave it plugged it to upgrade its firmware - but not all lines are enabled for G.INP (only if DLM thinks its needed)...

Software version 4.7.5.1.83.8.204 that Kitz quoted earlier was released in 2014 and is at least a couple of versions behind the latest version BT use

[Dray]

Its 4.7.5.1.83.8.173.1.4 and has been plugged in for months maybe a year

[gt94sss2]

Its 4.7.5.1.83.8.173.1.4 and has been plugged in for months maybe a year

Ah, hadn't realised that - do the system logs show it connecting to the update server?

(edit: I presume you are using it as a router as you are reporting stats to MDWS - you don't have any firewall rules which could be blocking the HH5A?)

You could try performing a factory reset to default settings on the HH5A to see if that encourages it to upgrade. If not, I suspect you will need to call BT or use their online forum to get them to either upgrade it or replace it.