Well we joined up with Central Point whose residential ADSL services were taken over in 2005 by Fast24.
It seems that in the last week or two they seem to be faultering and look like they are going to fold.
Indeed traceroutes and things show that we go through tiscali, which no doubt is one of their broadband wholesale providers. It seems other providers have already cut customers off.
The news I read suggested they were struggling financially and they are now unreachable. Indeed their phones either aren't answered or cut you off, the website has vanished and they have apparently moved out of their building.
Really I want shot of this as soon as pos so I can sign up with BT. The question is, if no one can be reached, how can I escape them? If we eventually get cut off, are we free to order a new service immediately? Can Ofcom provide any advice or support in the matter?
I requested the MAC code about three weeks ago, and I chased them continuously since. A couple of times someone answered the phone and they said they were having problems with their wholesaler.
Since then I can't reach them at all on any number. I don't care to migrate now, I just want to jump ship quickly!