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[philg7bzd]

Have the noisy line issue, had it for 2 years plus with TT, now with EE suffering it.
Found this site, and also found out it maybe a high resistance problem. So posting some stats on here to see what others think.

DEFECT/FAILURE INDICATION
Operation Data   Upstream   Downstream
Noise Margin   17.5 (dB)   4.1 (dB)
Line Attenuation   14.6 (dB)   28.0 (dB)

Indicator Name   Near End Indicator   Far End Indicator
Output Power   11.9 (dBm)   0.0 (dBm)
Fast Path FEC Correction   --   --
Interleaved Path FEC Correction   8949010   0
Fast Path CRC Error   --   --
Interleaved Path CRC Error   0   19226366
Loss Of Signal Defect   3   0
Fast Path HEC Error STR   --   --
Interleaved Path HEC Error   0   56601
Error Seconds   1008   3

As i dont have a clue with these things. HELP !!

[Dray]

As you have a noisy line, you should report it to your telephone provider who will organise a telephone engineer to fix it

[Weaver]

That is, report an audibly noisy line to whoever you pay your landline telephone bill to, and don't mention the words "broadband" or "Internet" or suchlike to them.

[aesmith]

If possible, before reporting it try a different telephone handset preferably a basic wired one, and try from the test socket behind the BT master socket.  Then you've done the basics to check it's not your equipment or wiring.    If you're not sure about the master socket/test socket, post a picture of yours.