They still haven't officially told me about it - ie no letter regarding any changes in line rental/call charges/call allowances yet.
Probably leaving it until just before the monthly renewal date.
This is what I hate about Sky, they're the Ryanair of the BB/TV world (hence the ongoing Ofcom investigation into their cancellation policies - do complain to Ofcom if you're affected) but the broadband service here has been impeccable since 2008 when I joined UKOnline (Easynet then Sky as was). Were it not for this I'd have switched long ago.
The last straw in terms of customer loyalty was when I realised the difference between the "NowTV" pricing and the SkyTV box pricing. I think I can summarise that for non-Sky users by saying "unless you want to watch football a lot then bin the Sky box & switch to NowTV on a Roku box (unbranded)".
That way you'll never have to call Sky again - NowTV on a Roku box can be cancelled online by clicking a box. Your broadband/phone is now switched by the gaining provider & Sky aren't allowed to contact you with offers to stay. Job done I think?
