HI NS,
If you get a chance to complain about substandard performance I suggest you do so.
Whether the OR engineers are allowed to put two & two together might be another matter !
Kind regards,
Walter
We don't know what has happened regarding the underground joint, as yet.
The corrosion may be that bad due to water ingress that the underground box needs digging out to get more purchase on the cable, or a new length may be required, or the engineer may have picked the task up to work on today but something serious could have happened to him or someone he knows, or he may have 'retained' the job to work on tomorrow as he's on 'Leave' today, or Field Dynamics may have diverted the local workforce due to a plethora of reasons, or the joint may be a 50pr or over in which case we only 'Clear' the pair of wires reported faulty and let our SSR lads know, so they can return to finish the complete joint off .............
I keep saying it, unless you're 'In the job' with BTOR ...... what you see is probably 1/10th of what you know is going on.