Hello all,
Thanks for any advice. I've had intermittent ADSL2+ dropouts a lot since moving to my new home. I've experienced the same issues with both the SKY Hub and with a new TP-LINK Archer D9 which I hoped may have been more stable. Below are the rates as they are right now on my TP-LINK:
Current Rate (Kbps)
Upstream 1321
Downstream 20691
Max Rate (Kbps)
Upstream 1222
Downstream 21602
SNR Margin (dB)
Upstream 5.6
Downstream 3.1
Line Attenuation (dB)
Upsteam 11.3
Downstream 20
I find it odd that the max rate upstream is lower than the current rate upstream?
Anything can make the internet go down it seems. Two nights ago it didn't go down at all. Then last night it went down quite a few times. This very second my girlfriend went out of the room (that the router is in) and it went down.
We've had bad storms today and it's been up and down a lot, I wondered if that was relevant.
The line is quite long from the back of the house to the front so I can imagine that it may be the cause of the issues. I prefer the router where it is however so would like to know if I can negate any noise myself. I have noticed a similar effect when using the test socket.
I have a filtered faceplate on the NTE5 and no telephone connected at all.
If it does turn out that it's just the extension that we have that's causing the issues, would using a twisted pair in it's place be a good idea to avoid the noise? That 3dB noise margin coupled with what I've read about it seems to suggest that it's too close to the edge and if I sneeze it has nowhere to go.
At the moment, i'm leaving it and seeing if SKY's DLM will take action tonight.
Many thanks in advance!