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[Bald_Eagle1]

Also I was reading through another members post about home plugs and I have 3 around the house, none anywhere near the modem, could this also be affecting it?

Some users reckon that homeplugs are evil with regard to all forms of DSL, particularly the higher frequencies of VDSL2.

I am particularly fussy/obsessed about my own connection's speed & performance, yet I use Devolo homeplugs to provide a decent connection for Mrs Eagle the other side of thick stone walls.

I looked at my connection stats very closely for negative effects when I first started to use these homeplugs & despite everything I had read, they seemed to have had absolutely no negative effect at all.

Maybe I've just been lucky?

The other line in the house has DECT phones on it which are unfiltered (well only the base station is actually connected to the line), so would this make difference on the dedicated net line, as I can stick a micro filter on these?
The other line is possibly going to be ditched along with the Sky tv package in favour of Virgin which would probably also mean getting cable internet alongside the VDSL connection, when that line is cancelled is that likely to quieten it down a bit?

I didn't realise you had another line in your house.

Assuming it is physically very close to your VDSL2 line (maybe even within the same drop wire), there's every chance that it COULD be causing some crosstalk.
Does this other line provide any form of DSL?

I can ping up a photo of where the phone line comes up out of the ground at the front of the house and into a small grey BT box if this would also help determine if it's an aluminium line?

I wouldn't know about that.
I would imagine some of this forum's members would like to see a photo of the internal connections within the grey box.

When/if you get a stats monitoring program running (HG612 Modem Stats or DSLStats), I'd like to see some raw stats along with the snapshot graphs as shown in the attachment to this message.
Quite a lot can be gleaned from those particular graphs.

Then the ongoing graphs are also worth a look at as they can tell us what 'interference' errors are affecting your connection.

If all the graphs & raw stats don't highlight any particular issues, I'd say you'll just have to grin & bear the current performance levels of your connection.

How long has VDSL2 been available from your cabinet?
It could just be possible that crosstalk had already had a major effect before you had FTTC installed.
It gradually took almost 1/3 of my DS speed over roughly an 18 month period.

[LudaLuke]

Ok so just remoted in will try and remote in and telnet as well

[aesmith]

Also I was reading through another members post about home plugs and I have 3 around the house, none anywhere near the modem, could this also be affecting it?

The fear with power line adapters is that since they transmit a signal onto the mains, if that signal contains harmful frequencies with sufficient energy then these could be affecting anywhere where there's mains power even though the adapter itself is nowhere near.

Tony S

[Dray]

I don't think the Attenuation shown on the web GUI is correct - it is remarkable similar to the output power

[LudaLuke]

Also I was reading through another members post about home plugs and I have 3 around the house, none anywhere near the modem, could this also be affecting it?

Some users reckon that homeplugs are evil with regard to all forms of DSL, particularly the higher frequencies of VDSL2.

I am particularly fussy/obsessed about my own connection's speed & performance, yet I use Devolo homeplugs to provide a decent connection for Mrs Eagle the other side of thick stone walls.

I looked at my connection stats very closely for negative effects when I first started to use these homeplugs & despite everything I had read, they seemed to have had absolutely no negative effect at all.

Maybe I've just been lucky?

The other line in the house has DECT phones on it which are unfiltered (well only the base station is actually connected to the line), so would this make difference on the dedicated net line, as I can stick a micro filter on these?
The other line is possibly going to be ditched along with the Sky tv package in favour of Virgin which would probably also mean getting cable internet alongside the VDSL connection, when that line is cancelled is that likely to quieten it down a bit?

I didn't realise you had another line in your house.

Assuming it is physically very close to your VDSL2 line (maybe even within the same drop wire), there's every chance that it COULD be causing some crosstalk.
Does this other line provide any form of DSL?

I can ping up a photo of where the phone line comes up out of the ground at the front of the house and into a small grey BT box if this would also help determine if it's an aluminium line?

I wouldn't know about that.
I would imagine some of this forum's members would like to see a photo of the internal connections within the grey box.

When/if you get a stats monitoring program running (HG612 Modem Stats or DSLStats), I'd like to see some raw stats along with the snapshot graphs as shown in the attachment to this message.
Quite a lot can be gleaned from those particular graphs.

Then the ongoing graphs are also worth a look at as they can tell us what 'interference' errors are affecting your connection.

If all the graphs & raw stats don't highlight any particular issues, I'd say you'll just have to grin & bear the current performance levels of your connection.

How long has VDSL2 been available from your cabinet?
It could just be possible that crosstalk had already had a major effect before you had FTTC installed.
It gradually took almost 1/3 of my DS speed over roughly an 18 month period.

No problems I can take a photo on the weekend and pop the lid off of it.

Yeah the other line is in the same wire drop and I think it's split out to 2 wires in the little grey box thing, my line is then tacked to the side of the house and drilled in through a whole, and the other line goes in under the door. And it does have some form of Sky ADSL on the line which runs at 2Mb but that's been off for about 2 years and the routers in a box somewhere.

[Bald_Eagle1]

I don't think the Attenuation shown on the web GUI is correct - it is remarkable similar to the output power

The HG612's own GUI has always reported some data incorrectly (FECs/CRCs) & more recently (when the firmware was updated to SP08 from SP10), the SNRM field actually reports attenuation & as you say, the attenuation field actually reports Power.

The only useful stats from the GUI these days are the Attainable Rates & Line Rates.

The true connection stats come via Telnet and/or the monitoring programs.

[Dray]

Ah ok, so if the DS attenuation is 23.4 then the sync speed around 40 Mbps is in the right ballpark.

[LudaLuke]

It would be good to see your line attenuation, and better the output from the TELNET command -
xdslcmd info --pbParams

which should give an insight into the attainable speeds of your connection and see whether the BT estimate is fair.

Ok so I've added the telnet client feature to Windows server 2012 r2, opened a telnet session to the modem on 192.168.1.1 attempted said command and am getting this, do I need to enable something additional via the web gui?

[Dray]

You need to do "sh" to enter the shell environment.

[LudaLuke]

You need to do "sh" to enter the shell environment.

Haha I knew this would be the case, I'd open my gob before reading things properly... in the mean time of posting...

Again sorry for the nooby questions! You wouldn't know I put together infrastructure solutions for a living

[LudaLuke]

Ta da! Finally got there with your help Dray! Many thanks! Hopefully this will help!

[Dray]

I'd say you're getting a good speed for your line, the limiting factor appears to be the line length.

[LudaLuke]

If your 37 page read was the thread I started back in 2011 when I knew absolutely nothing technically about broadband matters, you will be aware that it was only the use of an unlocked HG612 modem & the HG612 Modem Stats scripts that I created with much assistance from members of this forum that demonstrated & recorded actual performance issues that eventually led to my intermittent line fault being repaired.

Hey Bald_Eagle1,

I was just on mydslwebstats and the link on my there for the HG612 Modem Stats doesn't appear to be working at the moment? it's highly likely I'm missing something obvious however!

Luke

[Dray]

I find DSLStats easier to setup and run

[Bald_Eagle1]

You can download the zip file from here:-

http://www.ronski.me.uk/downloads/HG612_Modem_Stats_Programs-r5.1.zip

Unzip it to drive C:, ensuring 'expand folders' or similar is enabled & you should end up with a main folder on your C: drive named HG612_Modem_Stats

Open that folder, go into the Scripts folder & run the program named HG612 Stats logging GUI.exe & you should be prompted to set up a scheduled task to start the logging.

Enter the username & password you use when logging in to Windows when asked & that's it for basic operation.

Other options can be set/changed if required to suit your personal setup.