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Author Topic: HG612 Modem Stats Stopping Every Couple Of Days At Midnight  (Read 1267 times)

Korben_dallas

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HG612 Modem Stats Stopping Every Couple Of Days At Midnight
« on: January 14, 2016, 03:08:26 PM »

Hi,

My copy of HG612 Modem Stats has been running without any issues for some time now however within the last month I have noticed it stopping at 00:01.

Recovery actions so far consist of stopping the task and rebooting and then restarting the task.  No apparent changes in the PC and the only noticeable sign is multiple files in the Scripts directory entitled 'current-get-data-error'.

The version of HG612 stats is 5.1.1.0 with the gui being 5.1.5778.35529

I have attached copies of the logs.

Anyone any ideas what might be wrong ?.

Cheers
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burakkucat

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Re: HG612 Modem Stats Stopping Every Couple Of Days At Midnight
« Reply #1 on: January 14, 2016, 06:47:16 PM »

I've taken a quick look at the data but unfortunately its analysis is beyond me.  :no:

I'm sure Bald_Eagle1 will soon be along with a suggestion (or two).
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Bald_Eagle1

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Re: HG612 Modem Stats Stopping Every Couple Of Days At Midnight
« Reply #2 on: January 14, 2016, 09:40:05 PM »


The version of HG612 stats is 5.1.1.0 with the gui being 5.1.5778.35529

I have attached copies of the logs.


I think you have accidentally uploaded some logs from a previous period (May 2015).

From what I can see from the more recent logs though, it appears that quite often you have more than one instance of HG612_stats.exe attempting to run.

This is sometimes caused by a PC running everything very, very slowly, to the extent that one minute's data is still being harvested or processed by the time the next minute's scheduled run is due.

This COULD be the root cause of the problem.

Could you please post the most recent few days worth of these logs:-

ONGOING_ERROR.LOG_file_ERROR.TXT
CURRENT_ERROR.LOG_file_ERROR.TXT


A copy of your HG612_stats.ini file might also be useful (with any personal MDWS data edited out accordingly).


If it's easier for you & if you still have my email address, please feel free to email the files to me.



EDIT:

I see that CrashPlanService.exe uses quite a lot of memory when it's running on your system (2,146,312 K). Does it also use a lot of CPU resource too?


« Last Edit: January 14, 2016, 10:11:15 PM by Bald_Eagle1 »
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