Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: 1 2 3 [4] 5

Author Topic: Site sluggishness  (Read 18438 times)

jid

  • Content Team
  • Kitizen
  • *
  • Posts: 1945
Re: Site sluggishness
« Reply #45 on: January 20, 2016, 04:17:34 PM »

I'm using Chrome and haven't been experiencing any issues tbh? :)
Logged
Kind Regards
Jamie

BT FTTP - 75meg | Sky Q |  Bridgend Weather

d2d4j

  • Kitizen
  • ****
  • Posts: 1103
Re: Site sluggishness
« Reply #46 on: January 20, 2016, 04:40:08 PM »

Hi

It sounds as though it's a local issue to user then, perhaps an app or plugin causing slowness in browser, might even be antivirus

We use pingdom on 1 minute test and interworx control panels. I might suggest you enable compression but cdn is your choice. We use cloudflare and partnered with them, as we have with interworx

Many thanks

John
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Site sluggishness
« Reply #47 on: January 20, 2016, 04:46:27 PM »

If you suspect packet loss, you could use pathping from your PC to site and from server (if you have direct access to server) to see if any packets are lost and where there lost

Just noticed this suggestion - thank you. 
To clarify,  I'm not seeing any packet loss from here and others who responded in the thread on the same ISP as me weren't.. neither are a couple of TT users...  hence why at first we wondered if it was a routing issue.

However looking at mikes latest firebug attachment appeared to show that routing was okish, he was reaching my server and it was responding quite quickly for the majority of the html assets. 

Re the packet loss suggestion,   I just thought it a little strange that tabmenu_left loaded quite quickly, yet there is a noticeable delay for the tabmenu_right, the fact that the majority of assets loaded within a reasonable time made me wonder why just a couple of very small images were being delayed.    If for example Mike had a CRC which would cause packet loss,  then that could possibly explain it.

Im clutching at straws not knowing why it seems ok for some of us, but Mike is having recurring problems. :(
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

tickmike

  • Kitizen
  • ****
  • Posts: 3641
  • Yes Another Penguin !. :)
Re: Site sluggishness
« Reply #48 on: January 20, 2016, 04:47:29 PM »

1.

Seems a bit better than lunch time.
Just tried Linux 'Chromium' and it's the same.
Data from FireFox>Tools>Web Developer>Network,  Data

Logged
I have a set of 6 fixed IP's From  Eclipse  isp.BT ADSL2(G992.3) line>HG612 as a Modem, Bridge, WAN Not Bound to LAN1 or 2 + Also have FTTP (G.984) No One isp Fixed IP >Dual WAN pfSense (Hardware Firewall and routing).> Two WAN's, Ethernet LAN, DMZ LAN, Zyxel GS1100-24 Switch.

tickmike

  • Kitizen
  • ****
  • Posts: 3641
  • Yes Another Penguin !. :)
Re: Site sluggishness
« Reply #49 on: January 20, 2016, 04:48:32 PM »

2.
Logged
I have a set of 6 fixed IP's From  Eclipse  isp.BT ADSL2(G992.3) line>HG612 as a Modem, Bridge, WAN Not Bound to LAN1 or 2 + Also have FTTP (G.984) No One isp Fixed IP >Dual WAN pfSense (Hardware Firewall and routing).> Two WAN's, Ethernet LAN, DMZ LAN, Zyxel GS1100-24 Switch.

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Site sluggishness
« Reply #50 on: January 20, 2016, 05:02:42 PM »

Hi

It sounds as though it's a local issue to user then, perhaps an app or plugin causing slowness in browser, might even be antivirus

We use pingdom on 1 minute test and interworx control panels. I might suggest you enable compression but cdn is your choice. We use cloudflare and partnered with them, as we have with interworx

Many thanks

John

Your post and mine above crossed
Warning - while you were typing a new reply has been posted. You may wish to review your post.

Yep I think it must something local or ISP specific.

Re gzip..  I guess I should.
Re CDN..  The forum is SMF but Ive not used CDN for the main site as there are a lot of pages that wouldnt work within a simple CDN environment because there is so much code (ie the adsl checker is huuuuuge and although you wouldnt realise it is actually 3 separate pages that are displayed depending on which stage you are at).   Because so many pages contain written & custom php code, its far easier to write using a template system and site manager that does nice things like colour code and auto indent etc.    Ive many times looked at CDN but it would probably need to be something like drupal... which in itself I believe is a learning curve..   and transfer over take a large time investment.   
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Site sluggishness
« Reply #51 on: January 20, 2016, 05:06:23 PM »

1.

Seems a bit better than lunch time.
Just tried Linux 'Chromium' and it's the same.
Data from FireFox>Tools>Web Developer>Network,  Data

So again it is mostly ok and responding quite quickly.  Just the odd image causing a delay.

What is polling.bbc.co.uk. Any idea?   I dont think thats anything to do with me or the site.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

tickmike

  • Kitizen
  • ****
  • Posts: 3641
  • Yes Another Penguin !. :)
Re: Site sluggishness
« Reply #52 on: January 20, 2016, 05:18:04 PM »

Sorry I was going to put 7 + 8 are on another 'Tab' for the BBC.co.uk site for a comparison.
Logged
I have a set of 6 fixed IP's From  Eclipse  isp.BT ADSL2(G992.3) line>HG612 as a Modem, Bridge, WAN Not Bound to LAN1 or 2 + Also have FTTP (G.984) No One isp Fixed IP >Dual WAN pfSense (Hardware Firewall and routing).> Two WAN's, Ethernet LAN, DMZ LAN, Zyxel GS1100-24 Switch.

Chrysalis

  • Content Team
  • Addicted Kitizen
  • *
  • Posts: 7407
  • VM Gig1 - AAISP CF
Re: Site sluggishness
« Reply #53 on: January 20, 2016, 05:37:18 PM »

kitz your working theory is a routing issue, so my next suggestion is for those with issues to report which isp they using and maybe you to add a reverse traceroute on your site so people can paste the trace from kitz to isp at the time of their troubles.

Still no issues here, my isp is sky.
Logged

Chrysalis

  • Content Team
  • Addicted Kitizen
  • *
  • Posts: 7407
  • VM Gig1 - AAISP CF
Re: Site sluggishness
« Reply #54 on: January 20, 2016, 05:46:24 PM »

Well I just had a hang.

Was posting in my dentist thread, and the post took about a minute to submit, the browser was reporting waiting for forum.kitz.co.uk so not a third party domain.  As I was waiting for a POST not GET it wasnt a good idea for me to enable developer mode right at that moment sorry.
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Site sluggishness
« Reply #55 on: January 21, 2016, 06:29:33 PM »

kitz your working theory is a routing issue, so my next suggestion is for those with issues to report which isp they using and maybe you to add a reverse traceroute on your site so people can paste the trace from kitz to isp at the time of their troubles.

Still no issues here, my isp is sky.

Im not sure now if it is a routing issue, tickmikes attachments appear to show that he is reaching the server in a reasonable time.   The odd thing was most of the images came back quick enough, but seemed to be a delay on the odd one or two which is why I wondered about packet loss.

I'm at a loss to know what it could be.   The server should be good and all the monitors show no problems.     The initial reports in the thread could possibly have been related to the jquery libraries, but the rest I have no idea.     
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

Chrysalis

  • Content Team
  • Addicted Kitizen
  • *
  • Posts: 7407
  • VM Gig1 - AAISP CF
Re: Site sluggishness
« Reply #56 on: January 21, 2016, 10:31:09 PM »

by the way my hang occurred during a short period I had enabled http scanning in nod32, that started causing some issues on other sites, so as such I cannot rule that out as the culprit, it is now disabled again.
Logged

Chrysalis

  • Content Team
  • Addicted Kitizen
  • *
  • Posts: 7407
  • VM Gig1 - AAISP CF
Re: Site sluggishness
« Reply #57 on: January 23, 2016, 06:39:00 PM »

got a screengrab for you kitz, the site took about 20 seconds to load in a new, then I refreshed took another 20 secs, during the second 20 secs I did a traceroute which looked fine, I will paste it, then I enabled developer mode and did some more browsing with cache disabled, there was slow requests but they first party, which means an issue of some kind on your server or config :(

Here is the data.

Code: [Select]
Tracing route to forum.kitz.co.uk [185.24.98.37]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway [192.168.1.253]
  2     *        *        *     Request timed out.
  3    11 ms    11 ms    11 ms  02780842.bb.sky.com [2.120.8.66]
  4    10 ms    10 ms    11 ms  uk.slo.ld5.201.r1.misp.co.uk [195.66.237.228]
  5    11 ms    11 ms    11 ms  switch-004.sl5.misp.co.uk [185.52.26.251]
  6     9 ms     9 ms     9 ms  kitz.servers.eqx.misp.co.uk [185.24.98.37]

Trace complete.
Logged

tbailey2

  • Kitizen
  • ****
  • Posts: 1245
Re: Site sluggishness
« Reply #58 on: January 23, 2016, 07:20:12 PM »

I had Firebug running and noticed it was taking about 10 secs for the forum to respond (FTTC topics listing). So did a refresh.

The attached is a screen grab, just two 45ms images missing at the bottom. Normal overall response is about 500ms..
Logged
Tony
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 33888
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Site sluggishness
« Reply #59 on: January 23, 2016, 08:00:10 PM »

got a screengrab for you kitz, the site took about 20 seconds to load in a new, then I refreshed took another 20 secs, during the second 20 secs I did a traceroute which looked fine, I will paste it, then I enabled developer mode and did some more browsing with cache disabled, there was slow requests but they first party, which means an issue of some kind on your server or config :(

Here is the data.

Code: [Select]
Tracing route to forum.kitz.co.uk [185.24.98.37]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway [192.168.1.253]
  2     *        *        *     Request timed out.
  3    11 ms    11 ms    11 ms  02780842.bb.sky.com [2.120.8.66]
  4    10 ms    10 ms    11 ms  uk.slo.ld5.201.r1.misp.co.uk [195.66.237.228]
  5    11 ms    11 ms    11 ms  switch-004.sl5.misp.co.uk [185.52.26.251]
  6     9 ms     9 ms     9 ms  kitz.servers.eqx.misp.co.uk [185.24.98.37]

Trace complete.

Thanks for that chrys.   

If Im looking at those results correctly (which I may not be), but is the failure with show_ads.js
In which case that is the googlead script which is called from pagead2.googlesyndication.com

The longest item other than that was 75ms,  which is 0.075 seconds.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker
Pages: 1 2 3 [4] 5