would it be possible to have sync in the faceplate (albeit 0.300kbps) with dial tone but no sync in the test but have DT in the test .then connect only new filter and only the router connected into the test and still no sync , put faceplate back on and voila sync? if this was possible what would the cause be? secondly could a virgin engineer take over a BTO nte? for their use.....
I'm struggling with Q1, but as regards Q2 ...... yes, we use their back-boxes and replace their front-plates for our own if it's frugal and best practice to.
It means we/they can 'pick up' the internal extensions at this point if there are any, and it saves drilling, plugging and fixing another unsightly NTE.
The gentlemanly thing to do, is to leave VM's feed wire tucked away in the back box, and not cut it completely off leaving it too short to reconnect should the EU return to them. Of course, the same should happen in reverse.