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Author Topic: BT error message  (Read 2276 times)

Weaver

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BT error message
« on: December 23, 2015, 12:58:37 PM »
This is a strange new error message from BT which was just seen in Andrews & Arnold's logs when I tried to get a modem status report (with sync rates, error counts, that kind of stuff):

“BT Test xDSL Status Check:Rejected 2971:Duns Number Validation failed against oneseibel database”

Anyone any clue?
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burakkucat

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Re: BT error message
« Reply #1 on: December 23, 2015, 05:38:03 PM »
Hmm . . . I think it is suggesting that you should ask your ISP, A&A.  :-\
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Weaver

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Re: BT error message
« Reply #2 on: December 23, 2015, 06:08:06 PM »
 Indeed so. I just wondered if anyone else had ever seen some of this BT-speak, which is what it is in any other context?

This is marked as one of the messages that have come from BT's servers into Andrews and Arnold systems.
« Last Edit: December 23, 2015, 07:10:16 PM by Weaver »
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sevenlayermuddle

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Re: BT error message
« Reply #3 on: December 23, 2015, 07:04:37 PM »
I know a little about DUNS numbers as does any IOS App developer, it being required (by Apple) to trade on the App Store.

Basically, a global unique number that identifies a business, used by all businesses from self-employed to huge enterprises.  Apple's own description is as good as I've found...

https://developer.apple.com/support/D-U-N-S/

See also the authority for Duns allocation, Dun & Bradsheet (UK Website of global company).

http://www.dnb.co.uk

I would hazard a guess that some part of some process is validating a DUNS number (maybe A&A's DUNS number), and it is failing validation?
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Weaver

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Re: BT error message
« Reply #4 on: December 23, 2015, 07:14:11 PM »
Sounds in that case possibly like a bug in either one or the other company's software systems for talking to one another and making changes in BT-land. This was A & A asking BT to do something or other over their ISPs' API, which I assume is documented in a SIN nnn-type spec somewhere.
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Weaver

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Re: BT error message
« Reply #5 on: December 23, 2015, 07:15:35 PM »
Thanks to sevenlayermuddle for elucidating. Perhaps BT (or A & A) temporarily forgot who A & A is.
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