Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: 1 [2] 3 4

Author Topic: ADSLMax 10 day period detail question?  (Read 17981 times)

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: ADSLMax 10 day period detail question?
« Reply #15 on: October 03, 2006, 04:20:09 PM »

* mr_chris holds hands up... oops my turn to misread something :(

Sorry for confuddling you kitz!
Logged
Chris

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #16 on: October 03, 2006, 04:20:37 PM »

Cheers guys, all really good advice you offer on here. I'll just have to play the waiting game now. when my line does get sorted by BT and I am max dsl I believe that is when my 10 day speed setting period will start.

Just as a bit of info, what is the normal trend, does the inital connect speed get cranked up over then 10 days and generally you finish with higher than you first connect with. Does it fluctuate up and down until it settles, or does it tend to remain fairly constant?
Logged

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: ADSLMax 10 day period detail question?
« Reply #17 on: October 03, 2006, 04:27:42 PM »

Your line will sync as fast as it can fronm day 1.

If you get frequent dosconnections, your SNR may increase and sync rate may go down.

The data rate, which is the top download speed you'll see, is controlled by the BT "BRAS Profile", this will stay at 1Mb and should suddenly jump up to approx 0.5Mb under the lowest sync speed you achieved within the previous 3 days.
Logged
Chris

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #18 on: October 05, 2006, 11:01:20 AM »

Quote
It sounds reasonable that if they've now placed what's known as a Modify order into eCo (the BT systems that ISPs can talk to), then your order should be done tonight, and your router will start connecting at a higher speed. You should see a faster upload speed immediately.

However, don't be surprised if you don't start seeing the new faster download speeds until at least 3 days, sometimes up to 10 days, after you are Maxed. This I think would be applicable even if you'd been done on the simultaneous migrate/regrade path.

My Upload speed still hasnt changed over the last two day, all is still the same. Hopefully do the regrade on the line sometime today

my line stats now (1100 AM - attenuation down, noise margin slightly down)

                           Downstream          Upstream
 
Data rate            1152                      288 
 
Noise margin      28.7                       27.0 
   
Output power    17.3                       11.8 
   
Attenuation        42                         22.5 


line stats before (a few days ago at 10:45 PM)

Quote
                           Downstream          Upstream
 
Data rate            1152                      288 
 
Noise margin      29.5                       27.0 
   
Output power    18.3                       11.8 
   
Attenuation        45.5                       22.5 

 
« Last Edit: October 05, 2006, 11:02:53 AM by davidmaiden18183 »
Logged

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: ADSLMax 10 day period detail question?
« Reply #19 on: October 05, 2006, 12:20:23 PM »

Given your noise margin is looking nice and stable now, you should be in for a decent Max experience :)

Fingers crossed the regrade is done soon. They normally happen overnight, though.
Logged
Chris

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32216
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ADSLMax 10 day period detail question?
« Reply #20 on: October 05, 2006, 12:34:24 PM »

afaik...  Theres 2 ways which an ISP can submit to BT for a speed regrade with max.

1) This way seems to get done overnight, this is if the ISP submits it manually using the modify order through ECO.

2) Then theres the automated proceedure, where the ISP submits the automated max regrades to BT via an xml list.
This seems to take BT a full 5 working days.

Theres restrictions on the number of both that the ISP can submit to BT.
1) Because of the time it takes the ISP to manually input the details (man hours).
2) BT limit the amount of auto upgrades that the ISP can process per day.

Most max regrades are done using method 2.
Theres a way that you may be able to check to see if a regrade has been processed for your line.
How to check your adsl order status.


Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32216
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ADSLMax 10 day period detail question?
« Reply #21 on: October 05, 2006, 12:36:42 PM »

Given your noise margin is looking nice and stable now, you should be in for a decent Max experience :)

Fingers crossed the regrade is done soon. They normally happen overnight, though.

From the sounds of what had been said, it certainly sounded like they would have put a modify order through...  so perhaps theyve just put it on the automated regrade list?
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: ADSLMax 10 day period detail question?
« Reply #22 on: October 05, 2006, 12:52:07 PM »

You would have hoped so. Maybe they're just using the old ordering system which takes a week? I really don't know.

Are demon regrading all their customers to 8Mb? If not, I wouldn't have thought they'd have that much of a backlog of orders. Ho hum.
Logged
Chris

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #23 on: October 06, 2006, 07:51:37 AM »

still not been regraded anyway. They had told me it would be yesterday. I didnt get the impressin they had forgot to put the regrade throught when my ISP was switched so yesterday should have been the 5th day I guess.....unless they had only put it through when I rang them last (wednesday)
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32216
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ADSLMax 10 day period detail question?
« Reply #24 on: October 06, 2006, 09:57:07 AM »

Hi david..

did you check see if you could get your order status from the link I gave above.
It may tell you which day the regrade is due to go through.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #25 on: October 06, 2006, 09:01:21 PM »

tried the first online method and there was nothing in there scheduled to be done (but it did say theability to see bills at least would take 24 hours to set up)

Tried the phone number and that said there is nothing scheduled for my number  :(
Logged

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #26 on: October 07, 2006, 10:58:43 AM »

starting to get frustrated now! rang Demon now they are open and they say my line has been regraded ..... it says so on the BT system so they are now asking me to contact there Tech support to try a few things to improve my speed

My line stats are still the same as they were before i.e.

                     Downstream     Upstream

Data rate     1152                  288 
 


« Last Edit: October 07, 2006, 11:02:21 AM by davidmaiden18183 »
Logged

davidmaiden18183

  • Member
  • **
  • Posts: 32
Re: ADSLMax 10 day period detail question?
« Reply #27 on: October 07, 2006, 11:19:52 AM »

ok now spoke to tech support after a couple of minutes of them examining the database for my details they confirmed that my line hadnt yet been regraded!!!!! (contory to to what the broadband specialist guy had said) however she can not tell me why it hasnt, and when it will be done becuase that as the "provisioning department" and they are closed until monday.

I need to ring them monday, so it will be 10+ days after moving to this ISP that my line may eventually get regraded, then it will be another 10 setting my B-Ras thingy


Why did the broadband techie not listen to me when I told him severla time my downstram speed is "288" which shows a 1MB line, and a maxxed/regraded line wold be higher!
Logged

mr_chris

  • Kitizen
  • ****
  • Posts: 3774
Re: ADSLMax 10 day period detail question?
« Reply #28 on: October 07, 2006, 12:00:17 PM »

Sorry to hear that.

I guess you need to be insistent that your regrade order gets put in on Monday. By the way, it doesn't cost the ISP anything to regrade you up to Max, so there's no reason at all why they shouldn't do it.

With any luck, once your regrade does go through, your line rate will increase quicker than 10 days :)
Logged
Chris

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32216
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ADSLMax 10 day period detail question?
« Reply #29 on: October 07, 2006, 12:38:56 PM »

grrr :/

Hopefully though now youve subscribed to the bt billing thingy, you will be able to check if/when they have put an order through, so you can keep tabs on them.

iirc it takes a few hours though from the ISP submitting before it shows up on the bt checker.
..  and I think it only shows on there if its done through the xml (regrade) upgrade process. (the one where it takes 5 working days).
If its done as a modify order (when its done overnight) then it doesnt always show.

btw, checked with one of the CS reps from my own ISP about the 2 different upgrade processes, and yes there are.
The regrade route is the one apparantly preferred by BTw and the ISPs.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker
Pages: 1 [2] 3 4
 

anything