Sorry to bump this one, but just wondered if there were any other ISPs I should check out, I'm looking for one with decent support who will takeover both DSL and phone line so I have only a single point of contact. I've been put off separating the two after this last fault where it took six OR visits more or less alternating between BB and PSTN engineers - I imagine that would never have got resolved if the two had been via separate suppliers.
A&A would require me to lose our phone number, not ideal. I'm ruling out Zen and Pulse 8 on their DSL pricing for 20CN, quite a few others won't provide at all, and obviously Origin and John Lewis is ruled out since they use Plusnet anyway.
I think that's left me with ..
BT retail
Post Office (don't know whose network they use)
Sky (although last time I checked they wouldn't provide to a non-subscriber at our location, so order might fail anyway)
SSE
However none of those stand out to me as "quality" providers, these are just the ones that come up on the comparison web sites. Most of the old school ISPs that I used to know seem to have disappeared or now only do business lines.
Thanks, Tony S