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[antonyfrn]

As requested i just turned on my router seem there was a slight improvement on the downsteam speed. once i finish some painting and wiring today ill try it in the test socket. may try it again tonight and leave it longer than i did till about 10am

Uptime:0 days, 0:00:38
DSL Type:ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]:1.023 / 9.418
Data Transferred (Sent/Received) [kB/kB]:767,72 / 907,31
Output Power (Up/Down) [dBm]:12,4 / 19,4
Line Attenuation (Up/Down) [dB]:15,5 / 30,0
SN Margin (Up/Down) [dB]:7,3 / 8,8
System Vendor ID (Local/Remote):TMMB / ----
Chipset Vendor ID (Local/Remote):BDCM / BDCM
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):-
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):0 / 0
CRC Errors (Up/Down):0 / 0
HEC Errors (Up/Down):0 / 1

[burakkucat]

SN Margin (Up/Down) [dB]:7,3 / 8,8

Assuming those statistics were obtained a.s.a.p. after the modem/router was powered up, then we can safely deduce that the target SNRM is set at 9 dB.

[Jonnyteg]

If its a line issue watch your snr ring the circuit and look for a wobble or crc errors if no change or errors, exchange equipment would be my bet.

[antonyfrn]

Ok after talking with my ISP aparently the issue is the quality of my line currently its degrading every few days can anyone advice what i can do now as my ISP have said to speak to BT or wait for fiver i had one of the managers go over the reports from BT openreach and aparently its something with the line from the cabinet outside to the exchange. This last week ive been getting some SNR spikes upto 100db what caused the connection to drop once to give you an idea what my stats are like now ive added them below (restarted the router not long ago).

I realy need some advice on what i can do to get my line fixed

Uptime:0 days, 0:06:55
DSL Type:ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]:857 / 8.106
Data Transferred (Sent/Received) [kB/MB]:617,47 / 3,25
Output Power (Up/Down) [dBm]:12,4 / 19,4
Line Attenuation (Up/Down) [dB]:15,3 / 29,5
SN Margin (Up/Down) [dB]:8,3 / 10,1
System Vendor ID (Local/Remote):TMMB / ----
Chipset Vendor ID (Local/Remote):BDCM / BDCM
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):-
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):0 / 59
CRC Errors (Up/Down):0 / 0
HEC Errors (Up/Down):0 / 1


ISP Report
A reactive fault has been logged under reference 00251191. This fault was logged on 14/08/2012 with the following information:

Priority: Partial Loss/Degradation of Service

Service Affected: Business Broadband

Fault Category: Connectivity

Fault Type: Intermittent connectivity

Fault Subject: Intermittent Drops



Test Results Upstream/Downstream
SYNC 1023.0 kbps/13.783 Mbps

Test Results Upstream Downstream
SYNC Rate 1023.0 kbps 13.783 Mbps
Interleaving Delay 16.0 msec 8.0 msec
Line Attenuation 12.0 dB 25.0 dB
SNR 11.200000000000001 dB 11.0 dB

Test Result Attribute Value
Line Test Ran Successfully YES
Test Result Line tested OK. Measurements within specifications.
Line Length 1602.1 Meters
Capacitive Balance 100.0 %
A To B Resistance 9999.0 ohms
A End BatteryResistance 9999.0 ohms
B End Battery Resistance 9999.0 ohms
A End Earth Resistance 9999.0 ohms
B End Earth Resistance 9999.0 ohms
Additional Info1 TEST OK
Additional Info2 TONE RINGER DETECTED
Additional Info3
Additional Info4
Additional Info5
Additional Info6