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Author Topic: Kernel auto boost lock acquisition with raised irql ?  (Read 8841 times)

Bowdon

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Kernel auto boost lock acquisition with raised irql ?
« on: October 10, 2015, 02:35:28 PM »

Does anyone know what the error: Kernel auto boost lock acquisition with raised irql , is pointing to? It's during a random BSOD on my friends computer.

This seems to happen at random times when shes opening a program. Today she went to the Win10 store to update her program and that happened.

It seems quite a few people have this issue. Some think its something to do with bluetooth. But in my friends situation she doesn't use bluetooth. I'm thinking it might be a driver issue?

Any thoughts?
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Chrysalis

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Re: Kernel auto boost lock acquisition with raised irql ?
« Reply #1 on: October 10, 2015, 07:13:35 PM »

the error indicates it is probably irq related somehow.

Quick bit of googling suggests its bluetooth related so I would try the following in order.

1 - disconnect any bluetooth devices, if this works then look for newer drivers to use with those bluetooth drivers.
2 - disconnect any usb devices
3 - remove any non essential hardware such as soundcard
4 - if still problems at this point try swapping graphics card or using onboard graphics (if an option)
5 - check bios irq settings are set to allow OS to control IRQs.
6 - disable sleep.hibernate
7 - disable functions in bios not needed e.g. such as com ports, parallel ports, onboard sound, 3rd party raid controller's etc.
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NewtronStar

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Re: Kernel auto boost lock acquisition with raised irql ?
« Reply #2 on: October 10, 2015, 08:08:04 PM »

I would install bluescreenview http://www.nirsoft.net/utils/blue_screen_view.html and once it happens again you can then see the OS files that was effected and then trace it back to installed software.
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Bowdon

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Re: Kernel auto boost lock acquisition with raised irql ?
« Reply #3 on: October 11, 2015, 12:00:18 PM »

I'll get the friend to go through those steps.

I wasn't sure if bluescreenviewer worked on Windows 10. Good to know it does.

Thanks guys.
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