Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Again with the Fritzbox and still not connecting!  (Read 2644 times)

srt

  • Reg Member
  • ***
  • Posts: 217
Again with the Fritzbox and still not connecting!
« on: November 23, 2023, 05:11:36 PM »

Hi,
A while back I tried to update my existing Fritzbox to a 7590AX but it was a German only edition which I returned.
Today I’ve just purchased an international version of 7590AX and everything goes well until I try to get access via my provider Zen. All details entered ok but I get this error: “The internet connection check failed. The internet service provider is not responding to PPPoE packets. Repeat the test at a later point in time.”

I tried an online chat with zen and the guy says there’s nothing he can do and talk to Fritzbox (AVM) as zen preload their stuff onto the Fritzbox 🙄. I’ve switched back to my 7530 box but surely there’s something I’m missing here or is it really not workable?
Any ideas ? Thanks.
Stuart.
Logged

srt

  • Reg Member
  • ***
  • Posts: 217
Re: Again with the Fritzbox and still not connecting!
« Reply #1 on: November 24, 2023, 05:25:41 AM »

Answering my own query. Solved problem after more judicious tinkering- it was a need to enter VLAN-ID 🙂
Logged
 

anything