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Author Topic: FTTC woes  (Read 64398 times)

Dray

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Re: FTTC woes
« Reply #285 on: July 23, 2015, 10:26:29 AM »
Quote from: AlecR on July 23, 2015, 12:39:50 AM
Just had another unexplained resync...
I think you should consider plugging in the JDSU
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GigabitEthernet

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Re: FTTC woes
« Reply #286 on: July 23, 2015, 10:28:18 AM »
What tests should I run?
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GigabitEthernet

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Re: FTTC woes
« Reply #287 on: July 25, 2015, 05:36:34 PM »
Since yesterday's SNRM drop to 5dB and it getting stuck there, the connection has resynced again today and the downstream upstream sync has dropped a Mb to 8682 Kbps.
« Last Edit: July 25, 2015, 05:52:54 PM by AlecR »
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NewtronStar

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Re: FTTC woes
« Reply #288 on: July 25, 2015, 05:51:56 PM »
Thats not what i see your DS sync has increased by 525 Kbps from 41248 on the 22/7/2015 to 41773 on the 25/7/2015 and your SNRM is at 6.4dB you lost 0.2dB.

Why don't you leave MDWS to monitor 24/7 ?
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GigabitEthernet

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Re: FTTC woes
« Reply #289 on: July 25, 2015, 05:52:34 PM »
My apologies, I meant upstream :)
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NewtronStar

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Re: FTTC woes
« Reply #290 on: July 25, 2015, 05:55:23 PM »
Quote from: AlecR on July 25, 2015, 05:52:34 PM
My apologies, I meant upstream :)

I can't make any judgement you keep turning off MDWS we can't fill in the blanks.
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GigabitEthernet

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Re: FTTC woes
« Reply #291 on: July 27, 2015, 12:01:43 PM »
TalkTalk haven't called me back and since I cannot call them I'm once again trapped in limbo :(
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GigabitEthernet

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Re: FTTC woes
« Reply #292 on: July 27, 2015, 08:43:09 PM »
It turns out my last TalkTalk contact was hospitalised so I've got a new one.

Had a long chat with him tonight and he's sending out a new router which after some discussion we agreed was pointless - oh well.

He said he would get Openreach to do a lift and shift but the engineer would come to my house first - I thought the engineer went to the cabinet.

He said he would discuss with his colleagues, a pair change.

Progress I suppose.
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Dray

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Re: FTTC woes
« Reply #293 on: July 27, 2015, 08:47:36 PM »
They have to swap both ends for a pair change ;)
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GigabitEthernet

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Re: FTTC woes
« Reply #294 on: July 27, 2015, 08:48:59 PM »
Quote from: Dray on July 27, 2015, 08:47:36 PM
They have to swap both ends for a pair change ;)

Want I meant was, for a lift and shift the engineer only goes to the cabinet, am I right?

For a pair change a whole new pair would be allocated so yes they would have to change both ends - I understand that :)
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NewtronStar

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Re: FTTC woes
« Reply #295 on: July 27, 2015, 10:27:54 PM »
Your SNRM seems to be in resonable shape you have not had any resyncs most of them are O loss of service (user turning off modem for 30 minutes) your errored seconds both up and down are showing ZERO if I was your ISP or OR engineer you would get a clean bill of health from what i see and can't see your woes sorry  :-\
« Last Edit: July 27, 2015, 10:39:19 PM by NewtronStar »
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les-70

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Re: FTTC woes
« Reply #296 on: July 28, 2015, 10:16:45 AM »
  I agree that AlecR's connection looks fine.  A lift and shlft and/or pair swap may be as likely to make things worse as it is to make things better.
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GigabitEthernet

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Re: FTTC woes
« Reply #297 on: July 30, 2015, 10:34:43 AM »
And now G.INP has been completely disabled on my line - what is going on :(
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Dray

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Re: FTTC woes
« Reply #298 on: July 30, 2015, 12:31:36 PM »
Has your DLM been reset? That will disable G.INP
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GigabitEthernet

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Re: FTTC woes
« Reply #299 on: July 30, 2015, 01:31:12 PM »
Lift and Shift has been done - made absolutely zero difference.

The connection has dropped three times since it was done.
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