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Author Topic: Anyone here having problems on TalkTalk?  (Read 10725 times)

broadstairs

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Anyone here having problems on TalkTalk?
« on: May 23, 2015, 06:28:32 PM »

I have noticed today that some websites are taking a long time to load, just like it is losing packets, a reload of the page seems to load it OK but it was not DNS as it had already started accessing the page. This seems to me not unlike the issue we had on TT a while back.

Anyone else seeing this?

Stuart
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burakkucat

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Re: Anyone here having problems on TalkTalk?
« Reply #1 on: May 23, 2015, 06:40:45 PM »

Yes, I believe that there is something "not quite right" with TalkTalk.

Earlier today I discovered that my PPPoA session had dropped and restarted but the CPE - CO synchronisation state was undisturbed. Attempts to load certain web pages was just impossible yet others loaded without problem. As I am using a Huawei HG622, I have no means of dropping and re-establishing the PPPoA session so I had to resort to taking down the xDSL layer. It took three iterations of --

xdslcmd connection --down
<wait two minutes>
xdslcmd connection --up

before I regained a usable service. At to the reason, I know not why.  :no:
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sheddyian

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Re: Anyone here having problems on TalkTalk?
« Reply #2 on: May 23, 2015, 09:26:04 PM »

On my ADSL connection I did notice earlier that some sites were taking a very long time to load; I'm using the Google DNS for what it's worth.

Doesn't seem too bad now though.

Ian
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burakkucat

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Re: Anyone here having problems on TalkTalk?
« Reply #3 on: May 23, 2015, 09:36:14 PM »

Yes, I also use Google's public DNS servers. I don't believe that the problem was DNS related. :-\
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GigabitEthernet

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Re: Anyone here having problems on TalkTalk?
« Reply #4 on: May 23, 2015, 09:57:27 PM »

I have issues also. On TalkTalk Fibre here.

The downspeed throughput went down from 40Mb to 11Mb for around an hour until I forced a new connection which seemed to fix things. Ping seems a bit higher than normal. Some websites are taking a bit of time to load (thinkbroadband being one).
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broadstairs

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Re: Anyone here having problems on TalkTalk?
« Reply #5 on: May 24, 2015, 06:39:44 PM »

The symptoms of the problems I see are very similar to an issue we had on TT in February 2013 where some packets got dropped usually after the browser had done its DNS thing and contacted the site. Seems to come and go a bit and is worse late afternoon/early evening. I have raised a thread on the TT forums in the hope (more than expectation) that someone will take a look at it tomorrow - we'll see.

Stuart
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jid

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Re: Anyone here having problems on TalkTalk?
« Reply #6 on: May 25, 2015, 10:24:59 AM »

Just taken a look at my ping monitoring, no issues there it seems (attached)?

Are you all on any of the exchanges on this link: http://help2.talktalk.co.uk/planned-improvements-exchanges
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GigabitEthernet

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Re: Anyone here having problems on TalkTalk?
« Reply #7 on: May 25, 2015, 11:12:44 AM »

Still having issues here.

Webpages are slow to load with packets being dropped.
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broadstairs

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Re: Anyone here having problems on TalkTalk?
« Reply #8 on: May 25, 2015, 11:26:43 AM »

Jamie I'm not on that list of congested exchanges. I'm still having issues occasionally this morning. I'm sure TT have a problem in their network.

Stuart
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GigabitEthernet

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Re: Anyone here having problems on TalkTalk?
« Reply #9 on: May 25, 2015, 11:38:31 AM »

As soon as I posted on the TalkTalk Community things seemed to improve almost instantly.

It's almost back to normal. For now.
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jid

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Re: Anyone here having problems on TalkTalk?
« Reply #10 on: May 25, 2015, 11:54:32 AM »

Jamie I'm not on that list of congested exchanges. I'm still having issues occasionally this morning. I'm sure TT have a problem in their network.

Stuart
I'd say you're right with a network problem as all the TalkTalk websites are slow to load or fail to load at all for me this morning.

All other sites are fine though

Sent from my Nexus 6 using Tapatalk

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Jamie

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burakkucat

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Re: Anyone here having problems on TalkTalk?
« Reply #11 on: May 25, 2015, 04:43:29 PM »

I'm still having problems.  >:(

One site in particular that never finishes loading is none other than forum.kitz.co.uk

I've had quite a struggle in an attempt to make this posting.  :(
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GigabitEthernet

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Re: Anyone here having problems on TalkTalk?
« Reply #12 on: May 25, 2015, 05:17:18 PM »

YouTube also doesn't load properly.

Typical that I get a faster connection and I can't use it! >:(
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jid

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Re: Anyone here having problems on TalkTalk?
« Reply #13 on: May 25, 2015, 05:37:27 PM »

YouTube also doesn't load properly.

Typical that I get a faster connection and I can't use it! >:(

I'm still having problems.  >:(

One site in particular that never finishes loading is none other than forum.kitz.co.uk

I've had quite a struggle in an attempt to make this posting.  :(

I'll put this here in case it was missed in Alec's other thread:

Quote
I just had a thought for you both, when you restart the PPPoE session (Dynamic IP DHCP in TalkTalks case), make sure the IP Address changes.

Whenever I manually force the session drop, my IP remains the same on resync.

Keep dropping it until the IP changes (can take a few tries/never happen). Just don't disconnect the modem as B*cat says as a few resyncs of that and you'd be in trouble!

When I had congestion on my exchange, I had to reconnect the session a good few times in an attempt to get a new IP - may solve it?
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Jamie

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kitz

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Re: Anyone here having problems on TalkTalk?
« Reply #14 on: May 25, 2015, 05:42:10 PM »

I'm still having problems.  >:(

One site in particular that never finishes loading is none other than forum.kitz.co.uk

I've had quite a struggle in an attempt to make this posting.  :(

 :'(

One of the things that Ive found in the past that most frequently slows things down is loading from an external site.   It could perhaps be a google ad, but theres even been cases of a remote hosted avatar which has stopped pages loading properly :(
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