Unless Im missing something I cant see what difference the OS will make, as its the web browser which is doing the communication with the modem?
I do know that Safari has a habit of caching which is why I suggested another browser (I type on IoS which is still showing the site xmas logo and never updates). You must also ensure that javascript is enabled.
The fact that McGrath can get line stats shows that the IP addresses would appear to be correct,
- Checked that only connection is PC to LAN2
- Checked no other equipment is connected
- Checked that the modem telephone cable isnt connected.
- Checked that IP is on same subnet.
hence my conclusion that its something browser/cache related or the actual reset proceedure which is most likely to be where things are going wrong.
There's a post
here which shows how to check the reset button is working.
It's easy to test the RESET function as follows;
Press and hold the RESET button. After approx 5 seconds, the 'POWER' LED should flash once.
Release the RESET button. After approx 5 seconds, the modem should reboot.
Test complete!
Now proceed to the flashing instructions, but remember the following DOs & DON'Ts;
DON'T (NEVER) repeatedly RESET your modem whilst connected to the telephone line - You'll incur the wrath of the DLM.
DO disconnect the modem from the telephone line before attempting to flash.
DON'T use the same browser session you used in a previous unsuccessful flashing attempt.
DO (ALWAYS) open a new browser session when attempting to flash for each attempt.