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Author Topic: G.INP - BT rollout 2015.  (Read 274296 times)

Dray

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Re: G.INP - BT rollout 2015.
« Reply #840 on: April 15, 2016, 10:23:48 PM »

Can't see why Sky would know anything about G.INP to be honest, it's really part of the local loop.
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skyeci

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Re: G.INP - BT rollout 2015.
« Reply #841 on: April 15, 2016, 10:40:39 PM »

Can't see why Sky would know anything about G.INP to be honest, it's really part of the local loop.

Well I guess if Sky is a customer of OR you would think OR might advise their customers of  a fairly major network change that in turn may affect sky customers...
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #842 on: April 16, 2016, 12:34:33 AM »

Does anyone on an ECI cabinet still have working G.INP out of interest?

yes plenty, its us with non working that are the minority, and only two of us on here who didnt have it at all.
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #843 on: April 16, 2016, 12:40:58 AM »

Yes there are a fair few on mywebstats still enabled and dont appear to be losing it just yet. Considering I lost mine on the 8th I am not convinced its suspended yet as the others are still enabled which seems a bit odd to me.

its suspended, kitz's contact has cofirmed and BS.  Its also apparent in the halt of new lines getting it.  The only unknown here is what is the pattern of end users who have been blocked from having it enabled.  I have funny enough been suspecting if its down to specific isp's requesting it aka sky.

Dray still has it enabled on sky tho.
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Busa

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Re: G.INP - BT rollout 2015.
« Reply #844 on: April 16, 2016, 10:14:28 AM »

yes plenty, its us with non working that are the minority, and only two of us on here who didnt have it at all.

Strange, PlusNet didn't seem to know I had G.INP on my line at all. I do not understand why it has been stopped when it was working very well for me, having said that OR managed to make my line worse after just a reset so nothing they do amazes me.
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skyeci

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Re: G.INP - BT rollout 2015.
« Reply #845 on: April 16, 2016, 10:29:57 AM »

could be an issue with your exchange or cabinet perhaps. I lost it too when things seemed good so can only assume the cabinet or exchange or other users on my cab were having issues perhaps?
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #846 on: April 16, 2016, 08:16:53 PM »

well both of you guys raised faults whilst it was activated right?

So one of the criteria might be "anyone" who raised a fault, turn it off.
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skyeci

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Re: G.INP - BT rollout 2015.
« Reply #847 on: April 16, 2016, 08:49:14 PM »

I only raised a query as to why it was switched off after it got disabled. Basically they had no idea. I was told they had no briefing on it.....
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #848 on: April 16, 2016, 08:49:56 PM »

So what was that engineer visit you had for then?  As that was whilst you was g.inp enabled.
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Busa

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Re: G.INP - BT rollout 2015.
« Reply #849 on: April 16, 2016, 08:51:47 PM »

well both of you guys raised faults whilst it was activated right?

My fault was logged 2 months before G.INP was switched on though.
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #850 on: April 16, 2016, 08:53:14 PM »

well both of you guys raised faults whilst it was activated right?

My fault was logged 2 months before G.INP was switched on though.

ok fair enough, I am just speculating there may be a link between faults that were active during the g.inp period and the lines been deactivated.
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Busa

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Re: G.INP - BT rollout 2015.
« Reply #851 on: April 16, 2016, 08:59:10 PM »

Forgot to say and just to make totally clear, G.INP dropped from my line before the DLM reset was carried out too.

It's all very cloak and dagger, OR really need to be more transparent with paying clients. It's not like they have any competition forcing them to keep things quiet.
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Chrysalis

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Re: G.INP - BT rollout 2015.
« Reply #852 on: April 16, 2016, 09:02:18 PM »

Sadly we are not their direct customers, they probably have provided information to the CP's.  But the CP's are witholding the information either due to NDA or their own doing.

I agree with you its wrong but this is the situation we have now with the current market structure.

I suspect they keep quiet as to remove liability for when things go wrong. 
« Last Edit: April 16, 2016, 09:05:11 PM by Chrysalis »
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Busa

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Re: G.INP - BT rollout 2015.
« Reply #853 on: April 17, 2016, 12:16:24 PM »

Very true we are not direct clients but our ISP's are. The ISP's have a right to know what is planned and in turn so are we from our ISP's.

Utopian I know and we are talking about OR here, who let's face it aren't at all forthcoming due to the monopoly they have.
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CarlT

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Re: G.INP - BT rollout 2015.
« Reply #854 on: April 17, 2016, 12:50:11 PM »

Very true we are not direct clients but our ISP's are. The ISP's have a right to know what is planned and in turn so are we from our ISP's.

Utopian I know and we are talking about OR here, who let's face it aren't at all forthcoming due to the monopoly they have.

Openreach are generally transparent with their direct customers, BTWholesale, TalkTalk, Sky, etc. Ofcom would string them up if they weren't.

You have no right to know what is planned and no right to information Openreach give their customers in confidence. You have the right to be provided the service your provider contracted to provide you.
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