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[Hitman]

Thanks NS, thought BT would request a reset 

I'll ask them for an engineer to check the BB as it's still the same, if not a little worse than before.

Nuts how many different engineers only deal with certain parts, does makes things more complicated/time consuming going back and forth

I agree, it does seem to be a convoluted process. 

Try thinking about it using a medical analogy. You go into hospital for brain surgery. The only surgeon currently available specialises in orthopaedics. Does the orthopaedologist operate on your brain?   

Tell me about it 

[Black Sheep]

Nuts how many different engineers only deal with certain parts, does makes things more complicated/time consuming going back and forth

I agree, it does seem to be a convoluted process. 

Try thinking about it using a medical analogy. You go into hospital for brain surgery. The only surgeon currently available specialises in orthopaedics. Does the orthopaedologist operate on your brain?   

That's a similar analogy to what I use, Mr Cat. Not many are completely fully-skilled, and because the single-skilled person (Frames or CAL/OMI) get paid exactly the same as someone with the whole lot (Frames, CAL/OMI, UG, ADSL, VDSL, Managed Installs, Hot-sites, DACS, SL&G, Flat-Roof, Private Wires, ISDN2/ISDN30) , then why would anybody but a fool* want to get up-skilled ??

This is the reason there is so much confusion with the EU and who does what ?

*See me ... 

[NewtronStar]

I still think since the OR engineer called this in as a battery fault on the 16th of Feb and the waterlogged undergrould cable has been fixed within two days that's excellent service from openreach either way you look at it 

[NewtronStar]

That's a similar analogy to what I use, Mr Cat. Not many are completely fully-skilled, and because the single-skilled person (Frames or CAL/OMI) get paid exactly the same as someone with the whole lot (Frames, CAL/OMI, UG, ADSL, VDSL, Managed Installs, Hot-sites, DACS, SL&G, Flat-Roof, Private Wires, ISDN2/ISDN30) , then why would anybody but a fool* want to get up-skilled ??

I could answer that Blacksheep it's upto the individual some enjoy the job and some just see it as only a job, when you like your job it becomes a hobby and you want to know all there is about it and money does not come into the equation, yes it's nice to get paid for a job you love that's a bonus 

[burakkucat]

That's a similar analogy to what I use, Mr Cat. Not many are completely fully-skilled, and because the single-skilled person (Frames or CAL/OMI) get paid exactly the same as someone with the whole lot (Frames, CAL/OMI, UG, ADSL, VDSL, Managed Installs, Hot-sites, DACS, SL&G, Flat-Roof, Private Wires, ISDN2/ISDN30) , then why would anybody but a fool* want to get up-skilled ??

This is the reason there is so much confusion with the EU and who does what ?

*See me ... 

But if you were just one of the single-skilled technicians then you wouldn't be much use to us here -- except in the area of that one speciality, say, DACS! 

(b*cat performs one of his best Japanese style bows in acknowledgement of B*Sheep's multi-skilled ability.)

[Black Sheep]

I appreciate your comments guys, and no doubt as with yourselves, a thirst for learning and a want to 'know' your chosen profession ........ is the reason most engineers volunteered to upgrade a couple of decades ago. The then-promise of extra bunce in ones pay-packet, also helped with the leverage. 
Alas, (as mooted) the cash never appeared but still some of us kept taking on more skills such as Broadband, Hot-Sites, Local-Line Integrity ...... basically skills that you have to apply yourself, more than you would stapling a 4-wire internal cable around a skirting board.  .......... and yes, I do get far more enjoyment out of those tasks on a faulting basis.

I seem to have wandered OT slightly, just wanted to put it out there why some engineers and some tasks will not see VDSL port-resets take place.

[Hitman]

Morning Guy's,

I left the stats running overnight and it looks like there's still a problem, they're all over the place, what do you think, see below...









xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Last initialization procedure status:   0
Max:   Upstream rate = 20452 Kbps, Downstream rate = 39064 Kbps
Bearer:   0, Upstream rate = 14095 Kbps, Downstream rate = 36674 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    5.7       7.1
Attn(dB):    14.7       0.0
Pwr(dBm):    13.5       6.7
         VDSL2 framing
         Bearer 0
MSGc:      18      26
B:      79      21
M:      1      1
T:      59      64
R:      16      10
S:      0.0694      0.0496
L:      11064      5160
D:      865      517
I:      96      32
N:      96      32
         Counters
         Bearer 0
OHF:      17198824      425892
OHFErr:      3      63
RS:      3044135476      2459656
RSCorr:      35015      307393
RSUnCorr:   4      0

         Bearer 0
HEC:      0      0
OCD:      0      0
LCD:      0      0
Total Cells:   3737078843      0
Data Cells:   170099876      0
Drop Cells:   0
Bit Errors:   0      0

ES:      2      10
SES:      0      2
UAS:      23      23
AS:      53037

         Bearer 0
INP:      5.00      4.00
INPRein:   0.00      0.00
delay:      15      6
PER:      3.08      6.37
OR:      62.26      40.15
AgR:      36736.49   14134.78

Bitswap:   21222/21223      6471/6472

Total time = 14 hours 44 min 20 sec
FEC:      35015      307393
CRC:      3      63
ES:      2      10
SES:      0      2
UAS:      23      23
LOS:      0      0
LOF:      0      0
LOM:      0      0

ERRORS

      Per second   Per minute   Per hour     Per day

CRC   Up   0      0.07      4.29      103   
   Down   0      0      0.21      4.98   

FEC   Up   5.86      352      21099      506387   
   Down   0.67      40.4      2423      58144   

HEC   Up   0      0      0      0   
   Down   0      0      0      0   

ES   Up   0      0.01      0.62      14.9   
   Down   0      0      0.07      1.66   

SES   Up   0      0      0      0   
   Down   0      0      0      0   

[burakkucat]

That SNRM graph still is showing an "unhappy" circuit. The QLN graph seems to be "lifted" as a whole (I wonder if there still is mains hum present) and the bit loading graph shows some higher tones unable to be used. 

Of the four, only the Hlog graph "looks good".

As I am not a user of a VDSL2 circuit, I would prefer to wait and see what others think . . .

[Hitman]

Thanks BK!

Things do look a lot worse, i'm thinking there's still a fault with the actual copper pair as we're talking water ingress in an inspection hole, i'm a multskilled engineer myself in hi-tech security/ip systems and know from experience water is the worst thing that can happen to a joint/cable as it soaks up the line inside and out degrading all parts especially the copper wire (black copper anyone  ).

When I got in last night and started the stats, the fluctuation on D/U was minimal, then later in the evening we got heavy rain/hale on off during most of the night and the results are as posted above.

Looks like this is going to be a long winded process, I bet when the BB eng finally comes he will find a faultly line as it always has been in the past, why BT won't arrange a proper rewire and get the job done and dusted probably cost.

Although doing a quiet line test it seems all good, maybe the other guy's can shed some light as I don't know if a stuck DLM can produce these results or it is a continuing cable fault, still can't do a "Full" test using the BTwholesale speed test always comes back with an error occurred and only a basic speed result?