Hmmm ......... it sounds like he gave it a fair crack of the whip, tbh ??.
The
'Small box needing a mains feed' I'm guessing, is the unit we plug in to a 13-amp socket to acquire the 'Earth'. We need a good 'Earth' (less than 16kohms I seem to remember being the figure ?) as a reference to test our pair of wires against.
Our testers automatically tell us if the 'Earth' is good or bad. This is the PQT test.
The 5 minute test he performed is a different test altogether. It
isn't mandatory and not many engineers that I know actually do them, so fair play to your engineer. It is what we call a 'DSL Close-out test', and just like the PQT test, the results are blue-toothed back to our laptops and then on to our TADDS (Test and Demo Site) systems, for proof-positive that the circuit is behaving as it should do at that point in time.
I have to say, I'm not sure about the Cat5 extension scenario ?? As far as I am aware, the JDSU should have synchronised at that point as well, but you may well have hit upon something ?? If so, I have
never come across this situation ever before ?? As such, I'm wondering if the issue is actually with the extension cable/socket/whatever it is ... as our JDSU's are far more sensitive to fault conditions than the modems/routers are. For example, they will struggle to synch/maintain synch on a fault condition that the EU's modem/router has no problem with.
Just a thought.