What were the svlan issues?
According to what was said on the plusnet forum, and info regarding this on AAISP status pages, but it only affected some areas not a national problem, which as far as can tell from what others are saying on forums it's been resolved ,
As for this peak time issue with lower throughput and increased latency/jitter this problem has been evident in some form for most of the time since i joined plusnet there have been a few months where no visible signs appeared on the ping monitor and as far as i am aware no throughput issues,(doesn't mean that there wasn't) just because i didn't notice any, and during November/December last year i wasn't home most of the time,
Well as far as I'm concerned Plusnet have had more than enough time to have resolved this, 18mths another observation in the past 2013 early 2014 plusnet would announce that they added capacity, every few mths, and the problem would either vanish for a short time or would show little improvement, they would appear to have stopped adding capacity but not customers to me this race to the bottom (cheaper than cheap) is part of the underlying cause as they cannot support the demand or their customers properly