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[wazza69]

Hi all,

I have a unlocked HG612 3B (from from a well reviewed eBay seller) and have tried connecting it to my Netgear 7000 Nighthawk for BT Infinity. I have connected it with the LAN2 in "Internet" port on the router and the LAN1 in a router port. Based on the lights, the modem appears to be connected. However, I can't get any connection. The router is set to PPoE with the normal bthomehub@btbroadband.com user name and no password (tried different passwords). I have set auto DHCP and asked the router to get the IP from the provider. There dosent appear to be any other setting for VCI etc. I also tried to login to the modem but I think I have locked myself out by using "password" as the password three times. It now doesn't connect using 192.168.1.1 or .100. Using a Mac OS X 10.10

As you can probably tell, I am pretty new to the network but would really appreciate some help on what else to try. The line works OK with BT Hub 5 but I don't want to use that as the UPNP is rubbish and I can't use my Naim Muso properly.

Thanks

[wazza69]

Apologies, forgot to say that yes I have reset the modem but still can't login

Many thanks in advance

[NewtronStar]

Hi all,

I have a unlocked HG612 3B (from from a well reviewed eBay seller) and have tried connecting it to my Netgear 7000 Nighthawk for BT Infinity. I have connected it with the LAN2 in "Internet" port on the router and the LAN1 in a router port. Based on the lights, the modem appears to be connected. However, I can't get any connection.

if the lights on the HG612 (MODEM) look good DSL is steady green and lan1 and 2 are blinking this shows that the HG612 (MODEM) is connected and working, the problem may lay with Netgear 7000 (ROUTER) configuration.

[Bald_Eagle1]

The HG612's LAN1 port should be connected to the Netgear's WAN or Internet port.

The HG612's LAN2 port can then be connected to any of the Netgear's spare LAN ports.

[burakkucat]

Kitz has made a schematic diagram available, showing "which cable goes where", on this page.