Gentlefolk,
There's something new to discover every day !
Walter's Wheelbarrow made a fleeting visit to a property still struggling with ADSL.
My usual trick is to replace the modem with my 2700 HGV as that includes some quite good diagnostic data including a bit loading diagram.
I failed upon this occasion as the modem only produced a red power light and not a green one.
I hadn't time to investigate further but I suspect the PSU circuit actually uses the brass earth pin which, in this case, might not have been connected to earth.
I know this is now very old hat, but as there could be safety implications, I thought it worth mentioning.
Kind regards,
Walter