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Author Topic: ZyXel VMG8324-B10A Preliminary findings.  (Read 119612 times)

les-70

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #105 on: May 16, 2014, 07:15:47 PM »

   Hold on --the DSl light is green on adsl but orange on vdsl2.   Steady orange means you have a sync.
« Last Edit: May 16, 2014, 07:36:57 PM by les-70 »
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #106 on: May 16, 2014, 07:46:26 PM »

Oh yes - got a sync (well, it displays the up/down status).  Just can't do anything internet related (it also states that there is a problem connecting).
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les-70

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #107 on: May 16, 2014, 08:12:53 PM »

  I can only suggest checking the guide settings and your isp login details.  If says it can't connect the problem should be there. 
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #108 on: May 16, 2014, 08:41:14 PM »

However, the username and password are correct...
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Ronski

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #109 on: May 16, 2014, 08:57:42 PM »

MrTAToad, you are using username@plusdsl.net as the username, rather than just username?
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loonylion

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #110 on: May 16, 2014, 09:20:41 PM »

I had a similar issue, turned out that the OR engineer hadn't properly signed the job off and as a result the PN system wasn't recognising the logon. Plusnet were able to fix it over the phone.
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #111 on: May 16, 2014, 09:40:13 PM »

MrTAToad, you are using username@plusdsl.net as the username, rather than just username?
Oh yes - tried both actually...

Internet connection with the standard Technicolour router is fine.  The only think I can think of is that the Zxyel router can't handle some special characters (&) I use in my router password...
« Last Edit: May 16, 2014, 09:43:08 PM by MrTAToad »
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Ronski

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #112 on: May 16, 2014, 10:28:49 PM »

Surely it's just a case of changing your password to test that theory?
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #113 on: May 16, 2014, 11:41:03 PM »

Then the Technicolour router will need changing too, along with the PlusNet account stuff and everything...
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kitz

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #114 on: May 16, 2014, 11:50:59 PM »

You werent using firefox were you?   
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #115 on: May 17, 2014, 12:36:56 AM »

Nope...

I changed the Plus.Net password (and it seems to have caused "problems" with the Technicolour router), but the Zxyel one seems to now be working...
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kitz

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #116 on: May 17, 2014, 12:56:41 AM »

Quote
it seems to have caused "problems" with the Technicolour router), but the Zxyel one seems to now be working...

I just had a thought, the first time I attempted to connect, the network icon in my sys tray told me that I didnt have an internet connection.. when I really did.   I think Windows gets a bit confused if you swap between a combined dsl router and a router with a separate modem.   Its probably something to do with how it sees the network routing.

If you go to the network troubleshooter and let it search for and fix problems, that may solve it.  However I actually made a separate network connection from scratch, so I now have 'Network 1' for the TG582n & HG612 modem and 'Network 2' for the ZyXel.
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Please do not PM me with queries for broadband help as I may not be able to respond.
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #117 on: May 17, 2014, 12:38:32 PM »

The Technicolour one was stating that there were authentication problems - however it always takes a long time to get itself sorted.
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #118 on: May 18, 2014, 12:16:49 PM »

It all seems to be working fine - the only slight problem is that one of the households Samsung Android devices wont connect.  I suspect its because the router is using a mixed mode - and it is :)
« Last Edit: May 18, 2014, 01:00:30 PM by MrTAToad »
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MrTAToad

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Re: ZyXel VMG8324-B10A Preliminary findings.
« Reply #119 on: May 19, 2014, 10:18:47 PM »

I will be sending it back - the number of times the router sticks on a "Loading" screen is way too many.  I also had it hang on me too...
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