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[srt]

Hi,
Not visited for a while but I am presently having issues with my download/upload bt infinity service
Aside from my problems with bt my business router (2 wire) 2701 HGV-C is now reporting a first use date of 27/01/14.
A day after I lost DSL connection and had frequent lan loss also.
The thing is, Ive had similar problems before but the  2wire always indicated original first use back in 2011
I also had to renew my password as it wasnt recognised. The firmware is 6.3.9.63-plus.tm
Might bt have done summat here or is this normal?
I am now waiting for bt DLM to up my speeds as they are presently half of what they were and someone explain there no show engineer
Thanks for any pointers.

[burakkucat]

I wonder if there has been a firmware upgrade remotely pushed to the 2Wire 2701HGV-C? That would probably account for the change in the "first use" date which you have mentioned. 

[kitz]

I concur with b*cat  ^that would be my first thought.

[srt]

Yes I thought that might be the case also.
Thank you.
I shall post a further query concerning my present problems in the appropriate place

[burakkucat]

Having thought about it, I'm sure that one of the system logs would show that a firmware update has taken place.

As it has been quite a time since I last used a 2Wire 2701HGV-C, I would have to get one out of the grotto and power it up to determine which particular log should be examined.

[srt]

Hi and thanks.
I had a look over some of the log stuff and am proper confused