If all users got together, united, and spoke with a common voice, (in respect to line faults and Exchange termination issues) you would be surprised how quickly we would get a fine service in the UK. No company (or any of its Directors) that has an International presence can today exist with the number of users of broadband shouting "Fix this network"
"Power is in people" If you rizzla are content with your service, which I am at present, then, its a poor country that we live in that so many individuals feel (Kitz & Co) to give endlessly of their time in giving free assistance to people they dont know, will never meet, and never do anything or pay those giving of their time to help them.
Broadband must be getting quite unique in all the volunteer help that is given to sort out one group companys failings!!!! for whatever reason, NO excuses accepted.