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Author Topic: HG612 modem firmware update & band plan changes October 2013  (Read 22099 times)

NewtronStar

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #75 on: October 27, 2013, 11:06:16 PM »

‎I am using this version of Ronski's GUI:-

27 ‎October ‎2013, ‏‎16:31:02

I haven't lost any stats at all today, apart from when the clocks went back at around 01:00.

I haven't been running DSLStats recently though.

Ok i have just fired up DSLstats again at 22:49, I only noticed this the gap when doing a 8 hour graph and there both working together, it may have been when I was on Windows 8.1 as it looks like i forgot to allow the HG612_stats.exe to run after BE1 updated files last night and was watching F1 on 8.1 Media Center.
sorry my mistake "issue closed"  :-[
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skeffling

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #76 on: November 08, 2013, 04:53:31 PM »

Hi!
I work for AAISP, anyone seen anything odd (broken) with UDP on updated firmware on these modems?
Info: http://status.aa.net.uk/1854
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Andrew, AAISP

DeadMan

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #77 on: November 10, 2013, 09:15:09 PM »

I am no longer able to run snapshot stats (again) it just crashes with the error I had last time around. I am using all the files in the beta zip file (which did work for a while. Well on the 20th of October when it was last run that is).

EDIT: This would not be due to them updating the firmware again because of that VPN issue? Ronski's newest GUI reports firmware version A2pv6C038m.d24j

« Last Edit: November 10, 2013, 09:18:06 PM by DeadMan »
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Bald_Eagle1

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #78 on: November 11, 2013, 12:24:40 AM »

What's the date of the beta zip file that you are using?

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DeadMan

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #79 on: November 11, 2013, 04:03:21 PM »

What's the date of the beta zip file that you are using?

Programs-2013-11-08.zip

I originally tried with the October version but it still does it with this version.

"HG612_current_stats.exe has stopped working

The problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available"

Yeah right. :P
« Last Edit: November 11, 2013, 04:10:05 PM by DeadMan »
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Bald_Eagle1

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #80 on: November 11, 2013, 07:06:59 PM »

Hmmm,

If you are willing to zip a few log file extracts from before, during & after the issue & post them here I'll have a look into this.

The relevant files would be:-

Login_events.TXT               (Scripts folder)
HG612_stats.ini                (Scripts folder)
ERROR.LOG                      (Ongoing_Stats folder)
ERROR.LOG_file_ERROR.TXT       (Ongoing_Stats folder)
graphpd_ERROR.LOG              (Ongoing_Stats folder)
modem_stats.log                (Ongoing_Stats folder)
GRAPH6_ERROR.LOG               (Current_Stats folder)
Current_ERROR.LOG              (Current_Stats folder)




It might also be worth checking in Task Manager that there are no stuck instances of any of the programs.

Also, which version of Windows are you using?

« Last Edit: November 11, 2013, 07:09:06 PM by Bald_Eagle1 »
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kitz

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Re: HG612 modem firmware update & band plan changes October 2013
« Reply #81 on: November 13, 2013, 08:51:37 PM »

Hi!
I work for AAISP, anyone seen anything odd (broken) with UDP on updated firmware on these modems?
Info: http://status.aa.net.uk/1854

Hi Andrew and welcome. :)

I dont use a VPN these days so cant comment Im afraid, dunno if any of the other guys do.
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