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Author Topic: Photocopiers changing documents as they're copied  (Read 2756 times)

sheddyian

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Photocopiers changing documents as they're copied
« on: August 08, 2013, 07:13:18 PM »

This sounds incredible, but seems to be true, and the technical explanation in the article makes sense too.

http://www.dkriesel.com/en/blog/2013/0802_xerox-workcentres_are_switching_written_numbers_when_scanning

Basically, Xerox (and possibly other) photocopiers that have a "scan to PDF" function are altering numbers seemingly randomly so that the output does not match the original, though you'd not notice unless you compare the original to the output.

It's not a scanning glitch (ie dirt), and it's NOT using OCR - this is an image output in a PDF.  It's not even due to indistinct / poor quality scanning - the numbers are actually changing.

It's down to the compression that's being used...

Could be a BIG problem for companies that have been using this facitily to scan invoices or other documents to PDF for archive purposes!

Ian
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roseway

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Re: Photocopiers changing documents as they're copied
« Reply #1 on: August 08, 2013, 07:50:50 PM »

If it's true then that could cost a lot of companies dearly.
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  Eric

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Re: Photocopiers changing documents as they're copied
« Reply #2 on: August 08, 2013, 09:04:31 PM »

This page indicates that Xerox at least is producing a patch :=

http://www.pcpro.co.uk/news/enterprise/383548/xerox-to-patch-number-switching-flaw

It sounds as if it is a choice between poor resolution copies and accuracy ?!
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burakkucat

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Re: Photocopiers changing documents as they're copied
« Reply #3 on: August 08, 2013, 09:23:39 PM »

Something to be filed under the 'Big Folly' heading.  :-X
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sheddyian

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Re: Photocopiers changing documents as they're copied
« Reply #4 on: August 08, 2013, 10:45:29 PM »

The issue isn't so much about poor resolution, and that's the problem.

If you simply got a poor quality copy where the 6's and 8's were indistinct from each other, you'd doubt it and double check.

The compression used has a dictionary of patterns, and refers back to it.  In effect once it's seen a 6, it knows what that is.  If it sees a similar pattern, it refers back to the original 6 without having to store a new bit pattern for a 6.

What's happening is that at higher compression levels (confusingly called "normal" on the affected Xerox copiers) it's getting 6's and 8's mixed up (and possibly others) apparently at the encoding stage

This means that the output is quite clear and precise, but 8's and 6's are sometimes very neatly transposed.  You wouldn't notice, unless you compared to the original.  There's no obvious noise or dirt or artefacts.

Think of it as the copier making a typo.

It's quite worrying!

Xerox have advised not to set the compression to "normal", but there's people in that original blog saying they are seeing it with the compression set at other more generous levels as well.

As others on other blogs have commented, you're wary of OCR software and check for this kind of thing.  You don't expect it from a copier/scanner.

Ian
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kitz

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Re: Photocopiers changing documents as they're copied
« Reply #5 on: August 11, 2013, 10:30:30 PM »

OOPs :(
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