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Author Topic: Talk Talk and Belkin  (Read 4046 times)

flyingfocrs

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Talk Talk and Belkin
« on: December 20, 2007, 04:18:55 AM »
Right in short I got a Belkin f5d7632-4 modem/router to connect to my girlfriends system as her daughter is getting a laptop for christmas so wanted a wireless connection.
Her ISP is TalkTalk, knew there would be issues but didn't expect this.
In short I have so far only managed 2 one minute internet connections with this setup.
I have quadruple checked all the settings in the router.
I have tried different adsl filters.
Tried connecting directly to the socket with no other equipment connected.
Talk Talk helpline and the Belkin helpline are useless.
they have carried out a line test with no faults.
Anybody got any pointers to try?
Thanks
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kitz

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Re: Talk Talk and Belkin
« Reply #1 on: December 20, 2007, 09:45:26 AM »
Trying to pinpoint if the router is managing to maintain sync with the exchange or if its more of a network problem.

Is the dsl light on and a steady green - or is it flashing.
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Please do not PM me with queries for broadband help as I may not be able to respond.
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How to get your router line stats :: ADSL Exchange Checker

flyingfocrs

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Re: Talk Talk and Belkin
« Reply #2 on: December 20, 2007, 07:13:58 PM »
DSL light is solid green
Just the last "connected to internet" light remains unlit.
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mr_chris

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Re: Talk Talk and Belkin
« Reply #3 on: December 21, 2007, 11:58:40 AM »
I don't know the belkin very well, but I presume you've not got a connection timeout set, or you have made sure if there is an 'always on' connection tickbox, that it's ticked?

The only other thing I can think of is if it's set up for PPPoE rather than PPPoA. If not, it may even be a faulty router... occasionally happens I guess, although amazingly for the number of routers sold in the world there are surprisingly few that turn out to be faulty! (off topic I know).

Bit of a weird one though... have a look to see if there's any kind of log in the router, that'll maybe tell you why you can't maintain a connection.

Good luck!
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Chris

flyingfocrs

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Re: Talk Talk and Belkin
« Reply #4 on: December 21, 2007, 07:14:08 PM »
PPPoA is set
Connection to always connect with no idle time out.
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Pwiggler

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Re: Talk Talk and Belkin
« Reply #5 on: December 21, 2007, 07:21:29 PM »
hi m8

have you got a constant connection to the router and can you sustain a file transfer to another pc/lappy on your network?

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Paul

flyingfocrs

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Re: Talk Talk and Belkin
« Reply #6 on: December 21, 2007, 10:08:36 PM »
yep constant connection and wireless connection works fine.
Just can't get connected to flamin talk talk
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Pwiggler

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Re: Talk Talk and Belkin
« Reply #7 on: December 22, 2007, 11:43:42 AM »
ok, so the network protocols are working.  open a command promp and type 'tracert www.bbc.co.uk' (without the quotes) and see if it does do the trace.

if it does then do it a few more times to establish whether your connection to the outside world is ok.  if ok then we need to check firewalls/malware and try another browser.

if it fails then then i'm sorry but its back to your isp.
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Paul
 

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