btw, in reply to farmergiles...
What does the RF3 filter do ?
Is it fitted by BT at the exchange or in the house ?
Can you buy one yourself and fit to your master socket in the house ?
An RF3 filter is a radio frequency filter designed to block certain frequencies (mainly EMI?) from continuing on the telephone line. Exactly what is filtered I am not sure.
It is simply an in-line internal BT connection block housing with a PCB with a set of screw terminals for the "incoming" line and a set of krone terminals for the cable run to the master socket.
As you might have guessed from above it is an inline filter fitted by BT to the line side of the master socket.
It is commonly installed where the drop wire is joined to internal cable (where there is such a joint) or if retro-fitted it is often installed above/below/beside the NTE5 with the drop wire re-routed into the RF3 block and then a short link put in to the master socket.
It is not an item you can buy yourself, except say for the odd item which ends up on eBay. You technically shouldn't tamper with anything line-side though.
The only RF filters sold by BT is a plug-in double outlet one which is not very attractive and useless for hardwired/master filtered ADSL installations.
For those who think such a unit would help it would be best to ask the engineer nicely if/when you have a fault. They don't take very long to put in and can only improve the line. The RF3 is fully compatible with ADSL, redcare etc.
If you see an RF2 filter for sale etc do NOT get it as RF2's will block ADSL frequencies.