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[kitz]

DAMN AND BLAST

Its been hot and sunny here today.

Just noticed my Sync Speed

Down 79,999  Up 14441


 

Also my kim rang this afty and we got cut off 3 times & calls were noisy... she thought it was perhaps her mobile signal..   but now Im beginning to wonder
Calls were @ 3.15 - 3.45 pm (ish)

---
Edited to add..
Looks like I have 0dB SNRm in my 1st upstream band, 2nd upstream taken a hit too.

[burakkucat]

         

b*cat tries to emulate Maru by hiding in a brown paper bag (for safety). 

[Chrysalis]

so its all gone crazy again?

that dsl stats app looks pretty at least.

[sheddyian]

The technical term to use in times like these is "arse".

 

Still.. given that two faults have been discovered (and fixed) that were caused by corrosion... is there another location that could be similarly affected?

Ian

[burakkucat]

Still.. given that two faults have been discovered (and fixed) that were caused by corrosion... is there another location that could be similarly affected?

b*cat extracts himself from the paper bag and nods his head in agreement.

It seems as if a competent engineer will be required to open each joint enclosure between the DP & the PCP and re-crimp each joint in Kitz' D-side pair. Failing that, perform a pair-swap. 

[Chrysalis]

Still.. given that two faults have been discovered (and fixed) that were caused by corrosion... is there another location that could be similarly affected?

b*cat extracts himself from the paper bag and nods his head in agreement.

It seems as if a competent engineer will be required to open each joint enclosure between the DP & the PCP and re-crimp each joint in Kitz' D-side pair. Failing that, perform a pair-swap. 

kitz is lucky that voice is affected and stability is impacted (loss of sync).

IF it was just loss of sync speed, then BT policy would likely be "tough luck".

Basically with BT if someone goes wrong is best to be a major fault then they more likely to fix.

[Berrick]

Sorry to hear you are having problems again.

a competent engineer will be required to open each joint enclosure between the DP & the PCP

This what I was promised TWICE by BT to try and correct my issue but it never happened  . Thankfully for me things have settled down.

[kitz]

This is no longer funny...  and now kitz is about to go grrrrrrrrrrr

From my last post..  I could only get syncs at about 15Mb that week.  Over the past week numerous times my voice has been faulty and people cant hear me because of the noise and static bursts.  Several times people have had to ring me back.. or Ive had to use my mobile.

For example I needed to ring my webhosts the other night and couldnt get to speak to them because when I got through my phoneline was a PoS and we couldnt hear a damn thing.

So I have an engineers appt booked for this afternoon...  and so far no show.. 10 minutes until I rant.


----
and interestingly I had a phone call from  08003289393 a very short while ago.  The phone rang twice then the caller hung up when I answered.  Ive looked that number up and it supposedly belongs to BT.   I really hope they arent going to claim I wasnt in.. because Ive been in the front gardening all afternoon with the phone right by my side.   

[burakkucat]

and interestingly I had a phone call from  08003289393 a very short while ago.  The phone rang twice then the caller hung up when I answered.  Ive looked that number up and it supposedly belongs to BT.   I really hope they arent going to claim I wasnt in.. because Ive been in the front gardening all afternoon with the phone right by my side.   

Have you tried calling that number? (I have done so and I don't think you will be happy to know what the recorded announcement says . . . )

b*cat hides in a brown paper bag, for safety. 

[roseway]

I really hope they arent going to claim I wasnt in

That appears to be exactly what they're claiming.

[kitz]

OMG!  No i hadnt rung it back.. but have done now.

I dont believe this...  now Im going to ROAR!!!!!!!!!!!

BBL

[ColinS]

Just say it must have been an earth-contact trip.  

[kitz]

Well it would appear that there is some low-life who will try a trick to put a failed appt down to the EU's fault...  and cause them to get billed for a failed appt.

I am livid.    I have proof that I was in if needed, an actual timeline infact..  so they aint going to wriggle out of this one. 
Unfortunately theres nothing much PN can do about this tonight now..  but I am expecting a call back tomorrow after theyve had time to take this further.

So atm.. I feel very justified to be more than a little annoyed... not just only at the no show appt..  but the deceitful way someone has tried to pass the buck to the EU.

[burakkucat]

Perhaps you should now 'take it on high' to the 'big cheese' (Ian Livingston), thus ensuring that the failing of Olive's ('Liv' Garfield's) sub-company is recorded at Beattie Group level? 

[Black Sheep]

It wouldn't be an engineer, Kitz. We don't call from 0800 numbers.

And being all secretive like I am, I can tell you without going into any detail whatsoever, it definitely WASN'T an engineer to blame. You'll just have to take my word on that.