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Author Topic: BT Modem type 1B-HUAWEI HG533, help please.  (Read 43300 times)

roseway

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #45 on: May 21, 2013, 04:07:31 PM »

You need to click on 'Basic' at the left, then Select 'Lan'. At the top, where it says 'Lan host settings', change the IP address to 192.168.1.254, then click 'Submit' (to the right of that section).
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  Eric

derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #46 on: May 21, 2013, 05:41:20 PM »

Sorry, this becomes more and more curios, I did exactly as you suggest and immediately got an error message stating that you cannot have to addresses the same. This is in Basic, LAN, Lan host settings. I tried to rectify the situation by changing the last three numbers and now it has locked me out and I cannot reconnect.
regards,
derfledermause.

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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #47 on: May 21, 2013, 05:56:11 PM »

I am trying to find a solution. I am reflashing the HG612, that is the only way I can think of, of starting afresh and being able to access the modem. Once this is completed I will try again to change the IP address to 192.168.1.254. As I am writing this post the screen is now showing "This page cant be displayed", the HG612 is obviously not accepting the software, or is there another explanation. I started as before, remove the power, wait for a few minutes, power up with reset pressed for 5 seconds, accessed the HG612 by 192.168.1.1 and proceeded to access the software, but after a few seconds got the message as above. I assume by resetting that the IP address is set back to 192.168.1.1, I will now try again.
regards,
derfledermause.
 
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #48 on: May 21, 2013, 06:00:35 PM »

Sorry about this, you always think of something straight after you press post. After all is done and everything is running ok, is it OK to leave the computer with the IP address of 192.168.1.100
Thank you.
regards,
derfledermause.
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ryant704

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #49 on: May 21, 2013, 06:23:11 PM »

Sorry about this, you always think of something straight after you press post. After all is done and everything is running ok, is it OK to leave the computer with the IP address of 192.168.1.100
Thank you.
regards,
derfledermause.

I believe because the IP of the computer was set .100 is why it didn't respond to the .255 because it was out of range you needed to remove the IP from the computer and allow it to auto-assign.
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #50 on: May 21, 2013, 06:24:10 PM »

Sorry still no joy, reset again, manage to get it to recognise 192.168.1.1 and it asks for where the software is, I access the software file and it starts as normal to flash, about 1 minute later I get the "This page cannot be displayed" message. I have waited over 10 minutes after that in .case it is doing something in the background but nothing. On the page displayed is a little box, "fix connection problems". Click that and I get the "Windows network diagnostics" box up with the message"Windows could not automatically detect this network's proxy settings". It is obvious that I have done something wrong when trying to alter the IP address in the first instance, also that a reset is not a fix for the fault. Can anyone of you good people help in this respect?.
regards,
derfledermause.
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #51 on: May 21, 2013, 06:28:10 PM »

Sorry ryant704, but I need to keep that IP address to reflash the HG612 do I not?. Once I have accomplished that, then I change the computer IP back to what it was, then change the IP address of the HG612?. Is that correct sir?.
regards,
derfledermause.
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ryant704

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #52 on: May 21, 2013, 06:31:53 PM »

Sent a PM to you
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roseway

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #53 on: May 21, 2013, 06:46:10 PM »

Quote
Sorry still no joy, reset again, manage to get it to recognise 192.168.1.1 and it asks for where the software is, I access the software file and it starts as normal to flash, about 1 minute later I get the "This page cannot be displayed" message.

That's perfectly normal when flashing the router. Leave it until all the lights are stable, then point your browser at 192.168.1.1 again and log in. I haven't seen what ryant704 has said, but the reason it didn't accept the change of IP address earlier was probably because the address you were trying to change it to (192.168.1.254) is already being used by another device on the network (probably the router).

If you can log into the web interface of the HG612 using 192.168.1.1, you should be able to use that same IP address to connect DSLstats to it.
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  Eric

derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #54 on: May 21, 2013, 07:09:40 PM »

Sorry gentlemen but it stubbornly refuses to accept the software. I am obviously at the computer and trying all I can. I have just seen the other posts and will respond, but at the moment, even after the HG612 has powered down and I have rebooted the computer. I can, through Internet explorer, access 192.168.1.1, it asks for the software, I access that and it goes for exactly 40 seconds, then you see the window at the top change, then 20 seconds later I get the "Windows not connected" message. roseway dear sir, I have just seen your post and will act on your info. ryant704 yours also dear sir.
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #55 on: May 21, 2013, 07:52:17 PM »

OK, I have started from scratch. then set computer to normal, then set to 192.168.1.100, powered up the HG612 with reset pressed for more than 5 seconds, after waiting for lights to settle although the LAN2 light flashes now and again. Access Internet Explorer, put 192.168.1.1 into the search bar and it asks for the software, I find the software and press the continue button and the process starts. after 40 seconds the second top box changes from 192.168.1.1, to the rotating circle icon and "waiting for 192.168.1.1", a further 20 seconds and I get the "This page cannot be displayed", now I notice that the power light on the HG612 is flashing for a short time, then ceases. I am sorry but I am not qualified enough to know whether the problem is with the HG612, the computer,  the software, or with the operator even. As the problem manifested itself when I was trying to set the IP address in the HG612 to 192.168.1.254, this is when the bottom of the page went yellow and the mistake message appeared. I assume that is where the problem lies. Unfortunately I have now tried more than 6 times to reset the equipment and flash the software, however it keeps doing what I have chronicled above. I am beginning to think that I have broken the HG612, but surely not, simply by trying to change an IP address!!.
regards,
derfledermause.
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ryant704

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #56 on: May 21, 2013, 08:12:30 PM »

When you are installing the software, once done you will get the "cannot display page" just wait for the HG612 to bootup and you should be able to access the modem again via 192.168.1.1
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #57 on: May 21, 2013, 08:17:06 PM »

ryant704, I sincerely hope that you are right, forgive me but its been a long day and I am punch drunk. I will return tomorrow and begin again. I cannot thank you people for the continuing help that has been forthcoming.
regards,
derfledermause.
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Bald_Eagle1

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #58 on: May 21, 2013, 08:59:52 PM »


When you are installing the software, once done you will get the "cannot display page" just wait for the HG612 to bootup and you should be able to access the modem again via 192.168.1.1


This is correct advice.

Be patient though as it can take 2 or 3 minutes before the modem decides to reboot itself (watch the lights - they should go OFF then flash for a while, then stabilise again.

Once the lights are stable, access the HG612 via 192.168.1.1 (PC still set as 192.168.1.100 & plugged into the HG612's LAN2 port).

Change the modem's IP address to 192.168.1.254

Enter http://192.168.1.254 into Internet Explorer's address bar & you should then be able to login to the modem's GUI using admin for Username & admin for Password.

If that all works O.K, connect an ethernet cable into the HG612's LAN2 port & a spare LAN port on the HG533 router & connect your PC to another port on the HG533 router.

In future, you can access the router via 192.168.1.1 & access the modem via 192.168.1.254

Any monitoring software you use (Roseway's, mine or anything else - e.g. direct Telnet access) will need to have the IP address set to 192.168.1.254 as it needs to access the MODEM via the ROUTER).

You CAN keep the PC set as 192.168.1.100 (if you wish).
By keeping that as a fixed IP address it does mean you will be able to access the internet as normal, access the modem via the router & also access the modem directly if you ever needed to.

Any other PCs connected via the router (cabled or wirelessly) using automatically allocated IP addresses can access the modem via the router, but would not be able to access the modem directly unless they also had fixed IP addresses in the range 192.168.1.xxx

If a picture really is worth a thousand words, please see my very rough sketched diagram attached to this post.

« Last Edit: May 21, 2013, 09:11:04 PM by Bald_Eagle1 »
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derfledermause

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Re: BT Modem type 1B-HUAWEI HG533, help please.
« Reply #59 on: May 22, 2013, 11:03:27 AM »

OK, I have taken on board all the info given. This morning, changed the computer to 192.168.1.100, connected cable between computer and HG612, powered up the HG612 with correct reset procedure. Accessed Internet explorer, input 192.168.1.1 and proceeded to flash the HG612, this time I went away and left it for over half an hour. On return exactly the same as yesterday, the HG612 can not be accessed as, in my opinion the software flashing is not taking place, something is stopping the process after about 50 seconds as I said yesterday. After input in IE of 192.168.1.1, you get the statement asking for where is the software, go through the procedure to find it and input into the correct box and click "update software". In the second bow along the top of IE, is the box with the Explorer logo, in that box for a brief time is "192.168.1.1", after a few seconds it changes to "waiting for 192.168.1.1", then it changes to "this page cant be displayed". It is now painfully obvious that there is something wrong, it has happened when I accessed the page in the HG612 to change the address from 192.168.1.1 to 192.168.1.254. As soon as I wiped out the last 1 and input 254 the bottom of the page changed colour and I got a warning notice that you could not have two addresses the same. This problem manifested itself from that point, the HG612 will not accept the flash software for some reason. Any help at this point would be appreciated.
regards,
derfledermause.
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