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[roseway]

Thank you for that information. I hope that it will enable me to understand what's going wrong.

[roseway]

I've produced a new diagnostic version 2.53 (Windows only). The information you provided from the previous diagnostic version pointed to the source of the problem (mishandling of the login prompt) and this version corrects that. I have hopes that this version will work properly, but as before, I'd still like to see the event log. Thanks for your help.

http://s446074245.websitehome.co.uk/files/rs-w32-2.53.zip

[Nodens]

 Unfortunately it still doesn't work and can't exit gracefully.  Also this time it doesn't create event logs at all. Sounds like broken event handling:/

[roseway]

Oh dear, I don't know where to go from here. I'll have another think.

[Nodens]

If you don't get any ideas, perhaps you could send me a debug build with symbols so I could take a look with the debugger myself. It's always hard developing without an actual sample
of the hardware:)

[roseway]

Yes, I'll do that. Thanks for the suggestion.

[broadstairs]

Eric I just got an Invalid Floating Point error running while minimised and no event log had been written so I really have no idea what might have caused it. The router may have been busy as I was watching a bit of video streaming.

Stuart

[roseway]

Stuart, do you have it minimised to the system tray?

[broadstairs]

Stuart, do you have it minimised to the system tray?

Yes it was in the system tray. I discovered that if I click on the minimise button in the top RH corner of the window it only shows in the system tray but if I click on the close X in the window it shows up in the task bar as well! So I had used the minimise button.

Stuart

[roseway]

Unfortunately it still doesn't work and can't exit gracefully.  Also this time it doesn't create event logs at all. Sounds like broken event handling:/

Before I produce a debug version, can I ask you just to try a small experiment with version 2.53? I'll spell it out in detail, just to make sure that there are no misunderstandings:

First
1. In the special login page, select the ZTE router from the dropdown list.
2. Fill in the login password (which is case-sensitive).
3. Check the option "Enable special login".
4. Press the green button.

If it fails, start rs-w up again and:

Second
1. In the special login page, select the ZTE router from the dropdown list.
2. Edit the first two prompts so that they just contain ":" (without the quotes of course).
3. Fill in the login password (which is case-sensitive).
4. Check the option "Enable special login".
5. Press the green button.

Please let me know the results. Many thanks.

[roseway]

Yes it was in the system tray. I discovered that if I click on the minimise button in the top RH corner of the window it only shows in the system tray but if I click on the close X in the window it shows up in the task bar as well! So I had used the minimise button.

Stuart

I can't be sure, but I suspect that this may be a result of the same bug as les-70 reported, which caused a crash when enabling the system tray options under some circumstances. I believe I've fixed this bug now, as well as tidying up the behaviour of the system tray options. In the meantime, I'll try running it minimised for a long period to see if I can reproduce this problem.

[Nodens]

Before I produce a debug version, can I ask you just to try a small experiment with version 2.53? I'll spell it out in detail, just to make sure that there are no misunderstandings:

First
1. In the special login page, select the ZTE router from the dropdown list.
2. Fill in the login password (which is case-sensitive).
3. Check the option "Enable special login".
4. Press the green button.

This is the exact procedure I have been following, with the exception of editing the ip address to .1 instead of .254. Just fyi my network topology
consists of a Linksys 4200 v1 router running Tomato USB Toastman firmware as 192.168.0.1/24 with the ZTE modem in bridge mode as 192.168.1.1/24.
 192.168.1.1/24 is routed automatically via Tomato USB to the modem.

This time though it produced an event log (I did run it 3 times yesterday failing to do so..)! The log looks similar to the previous ones and I'm attaching it.

If it fails, start rs-w up again and:

Second
1. In the special login page, select the ZTE router from the dropdown list.
2. Edit the first two prompts so that they just contain ":" (without the quotes of course).
3. Fill in the login password (which is case-sensitive).
4. Check the option "Enable special login".
5. Press the green button.

Please let me know the results. Many thanks.

This second method produces "Unable to login to router" log also attached. This time the modem's password is visible in the log and I've
edited it to modem_password. Looks like username is still not being sent, even in this case.

Thanks a lot for your hard work!

EDIT: I just noticed that exiting the application after testing the second scenario, it threw an unhandled exception again.

[roseway]

Thanks again for your cooperation. As you say, it does seem that the username isn't getting sent (it should be sent immediately after receiving the "Connected" response). I'll work on this, and the next version will be built with debug symbols as you suggested.

[broadstairs]

I can't be sure, but I suspect that this may be a result of the same bug as les-70 reported, which caused a crash when enabling the system tray options under some circumstances. I believe I've fixed this bug now, as well as tidying up the behaviour of the system tray options. In the meantime, I'll try running it minimised for a long period to see if I can reproduce this problem.

Interesting as this was the first time I've run minimised for any extended period. For now I'll leave it maximised.

As another point I've found that I need to click more than once to get it to maximise from the system tray and stick, first click it comes up and minimises again second click it stays maximised!

Stuart

[roseway]

As another point I've found that I need to click more than once to get it to maximise from the system tray and stick, first click it comes up and minimises again second click it stays maximised!

I think that's been dealt with as part of the tidying-up, but I'll check it out to make sure.