Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Relative can send/receive emails but problems with web browsing  (Read 2193 times)

renluop

  • Kitizen
  • ****
  • Posts: 3261
Relative can send/receive emails but problems with web browsing
« on: February 17, 2013, 11:17:04 PM »

Uses Outlook and Firefox or Chrome on Windows XP computer and has Thomson 585v7/8 router.
Can send/receive emails by ethernet or wireless connection (such as via smartphone), but can only get wireless connection to web pages, but not ethernet. Tells me all physical connections checked. Attempted connection to router IP address just produces "waiting" message.

Any thoughts friends? Please!
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32390
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Relative can send/receive emails but problems with web browsing
« Reply #1 on: February 18, 2013, 02:10:58 PM »

>> can only get wireless connection to web pages, but not ethernet

Check settings on the ethernet connection for DNS?

Are you able to perform a tracert to bbc.co.uk and 212.58.241.131
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

renluop

  • Kitizen
  • ****
  • Posts: 3261
Re: Relative can send/receive emails but problems with web browsing
« Reply #2 on: February 18, 2013, 04:39:12 PM »

Thanks for that! :)

As it happens he is even more wakeful than me, and solved by restarting the router. ::) :D
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32390
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Relative can send/receive emails but problems with web browsing
« Reply #3 on: February 18, 2013, 07:13:37 PM »

glad its sorted :)
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker
 

anything