Hi guys, I'm a new member around here so err... hi!
At my parents place, they just moved from Sky Unlimited to Plusnet Extra 3 weeks ago (mum's rationale, Plusnet have a better deal even though there isn't a problem with Sky and it saves a mighty 1 pound a month!) and my brother had been complaining of drastically lower download speeds on Steam. He doesn't lie, Steam peak download rates used to be 1.3-1.4Mb/s, now, he's lucky to see 500kb/s. I took a look at the router stats and ran a BT line test, here's what I got:
Router StatsUptime: 0 days, 0:11:21
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,136
Data Transferred (Sent/Received) [MB/MB]: 4.27 / 31.92
Output Power (Up/Down) [dBm]: 11.7 / 19.9
Line Attenuation (Up/Down) [dB]: 13.0 / 22.5
SN Margin (Up/Down) [dB]: 30.0 / 6.0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / -
Loss of Signal (Local/Remote): 0 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 1 / -
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 1
HEC Errors (Up/Down): - / 1 / 0
BT Speed TestDownload speed achieved during the test was - 4.12 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 6.3 Mbps
Upload speed achieved during the test was - 0.36Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Any thoughts on this? I'm a little surprised that the speeds so markedly different from what my parents were getting from Sky.
Thanks guys,
Aneesh
Edit: Not sure what's up with the different profile reporting from the router and BT. But even at 7136, isn't that a little low for 21CN?
Added some more info about the line for convenience
Exchange Information Exchange: Radyr BT Code: SWRRY
Location: Station Road, CF15 8AD
Distance:- Direct: 574 metres
(appx)* By Road: 2.4 km
Status
ADSL enabled: July 6, 2004
DSL Max enabled: November 30, 2005
21CN WBC (Broadband) Enabled
21CN due : (PSTN) info N/A
FTTC Not available
SDSL enabled : Not Enabled
Broadband Access† Market 2
BTw Pricing Band Band E
BT Line Speed Estimation Fixed ADSL: 2048 kbps (2 Mb)
DSL Max: 6500 kbps (6.5 Mb)
21CN WBC : 12000 kbps (12 Mb)