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HTC Sync Problem with Wildfire S

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MALC:
I am trying to send my phone pictures to my laptop.    I have a HTC Wildfire S phone and use Vista Basic on my laptop.   Using HTC Sync Software I have obtained a connection between the two units.   I have setup the software to just sync pictures TO the laptop.   I press the SYNC NOW button and a message comes up SYNC IS STARTING.   A second message appears SYNCING PHOTOS FROM DEVICE.    Everything seems ok and then an error message comes up YOUR DEVICE WAS NOT READY OR THERE WAS NO RESPONSE (1001).   I can never get past this.   Can anyone help?   

kitz:
Although I have a HTC Desire S, I dont use the HTC sync software when transferring photos, in fact Ive not even bothered installing it on this PC as I find it quicker to use Windows, so I'm not much help Im afraid.

1) I just plug in the USB cable,
2) select the option to browse (not charge) that comes up,
3) then Windows automatically picks it up as an external drive. 
4) I just then drag and drop.

The important step is stage 2 and you have to be pretty quick to select the correct option, otherwise it defaults to  'charge only' and Windows cant find the photos.

MALC:
Many thanks for your reply.   Its interesting because I have had a similar response on another forum where he feels the sync software is unreliable.   His suggestion is the same as yours except he says set up the phone as a disk.    Is this what you mean?    Also in the past I have looked at the phone storage expecting to see a folder named pictures as is the case with my older phone, and this is not the case.      Should I just open each folder until I find the pics avoiding the .exe folder?

Regards   Malcolm

kitz:
>> phone as disk.  Is this what you mean.

I was typing from memory, but yes its classed as an external disk drive, so it is the same :)

>> folder named pictures.

Again its from memory, (I cant check atm) but Im pretty sure they are all stored in the DCIM folder.

roseway:

--- Quote ---Again its from memory, (I cant check atm) but Im pretty sure they are all stored in the DCIM folder.
--- End quote ---

DCIM stands for "Digital Camera Images" and is the standard folder name used in cameras and other devices for storing images.

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