Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Major Service Outage - Dec 10 2012  (Read 2183 times)

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32114
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Major Service Outage - Dec 10 2012
« on: December 10, 2012, 12:28:46 PM »

There is a major service outage affecting the following dialing codes:

012232, 016228, 012773, 014233, 012057, 012347, 013605, 015627, 014277, 017716

Source Plusnet SS Mail
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32114
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Major Service Outage - Dec 10 2012
« Reply #1 on: December 10, 2012, 05:09:21 PM »

Quote
Subject: Broadband Connectivity (IMT43081) - UPDATE

This is an update to this morning's post about the problem some customers may have been experiencing connecting to the Internet.

Our suppliers are continuing to investigate the cause of this outage. As soon as any more information becomes available we'll update this post.

Reference for this outage is IMT43081, this has only just been provided to us so was not added in the initial post.

Kind regards,

Chris Purvey
Customer Support
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 32114
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: Major Service Outage - Dec 10 2012
« Reply #2 on: December 10, 2012, 05:57:56 PM »

Quote
Subject: Broadband Connectivity (IMT43081) - RESOLVED

This is an update to this morning's post about the problem some customers may have been experiencing connecting to the Internet.

Our suppliers have advised that the issue is resolved and you should now be able to connect as normal.

If you're still having difficulties connecting then we suggest that you log into your router and try connecting manually from the settings pages.

Kind regards,

Chris Purvey
Customer Support
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker