Hiya all,
I wonder if I could call on the collective brain cells of all those who frequent this excellent forum, to ask if anyone can suggest how I might resolve the following problem.
I had a new line installed by BT in June this year after I moved to Weston Super Mare. Shortly after this, I joined PlusNet for broadband and the line has been excellent since that time. The problem which I am having is that at random times and dates each month I get incoming calls which appear to be coming from a number of different fax machines mainly based in Sheffield and occasionally Skelmersdale, and sometimes the number is unavailable. I approached BT about this recurring problem in July, and their advice was that I should register with the TPS, which I did. Needless to say, that didn't help much as I am still receiving these extremely annoying calls. I emailed BT Customer Services in the last couple of days, but as you can imagine thay were not very helpful, and were only able to suggest that I take up another service called 'Choose to Refuse' at something like £8 something a month. They can WHISTLE big time.
I suspect that the BT number that I now have was previously used by some kind of business or other, but BT seem unwilling to assist with resolving the problem. I have now raised a complaint to BT Customer Services and am at present awaiting their response.
Basically, I think what I need is some kind of Reverse Directory Enquiry service, so that I can find out who these fax machines are owned by. Does anyone have any ideas ?
Thanks in anticipation
Mick Young
toulouse