Help please. I updated a version of Kaspersky Internet Security (KIS) on my wife's Laptop today.
I did the same to my PC a couple of days ago without problem but the laptop is giving me trouble.
I should say I have been using KIS for years and like it very much.
Both the PC and the laptop are pretty much the same W7, MS Office (2007) and mostly used for browsing, shopping, banking and Email.
We use Outlook for Email and that is where the problem is. My Outlook -fine, no problems at all. However the laptop isn't so easy.
Don't know why but we keep getting an error message. it reads something like this:
the add-in : Google desktop search outlook add in "C:\program files (x86) google\google desktop search\googledesktopoffice.dll) cannot be loaded and has been disabled by outlook. Please contact add in manufacturer for an update. If no update is available please un-install the add-in.
The message does go away when it is cancelled but returns every time Outlook is opened.
As far as I can see there is no such add-in nor Google desktop office come to that. I am really stuck here.
I don't know what to do or where to go. Google desktop is not listed in Add or Remove so I can't uninstall it I guess I could install a version and then remove it but doesn't seem right.
I'm just looking for idea's please
Ray