Ok, I'm back. Thanks to Kitz and HPsauce for taking an interest in this issue for me. A little more info on the original email message that SWMBO tried to send me on Sunday morning, which contained 2 attachments consisting of two poems which she had written using OpenOffice Writer. Initially, I thought that maybe some size limit had been reached and that somewhere between her Btinternet account and my O2 account something had stepped in and decided to reject the message. However, having looked at things a little more, I'm not so sure that it is my O2 account that is causing the problem, but I am prepared to be corrected on this.
When she got here last night after work, I attempted to forward the offending message to my Hotmail account, thinking that we would be able to use my O2 Wireless network to receive the message on my new notebook computer. Of course that didn't work because she needed to be connected to her BT account in order to 'forward' the message. Around 8pm last night, after she had left here and got home all of a sudden the offending message appeared in my Hotmail account on my notebook computer. She had of course switched on her computer when she got home, and this allowed the forwarded message to be sent. Anyway, I'm probably rambling on a bit, but what I have done this morning is to extract all the headers from the message and hopefully all the relevant information is included, but before I attach it to this forum topic, could someone explain to me what are the 'sensitive' parts which I may need to edit out.
TTFN
toulouse