I love cats, but not the name, Zoe !!
Believe me, when you hear SKY's automated voice (17070) day after day, you too would hate Zoe !!!
"Hi, my name's Zoe and I'm here to help. Now lets begin ........ from my readings I can see you are connected to 0161 ....................".As opposed to BT's (17070),
"You are connected to 0161 ...............". Far quicker, far less Americanised crap.
PS ....... lovely looking cats, Kitz.