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Author Topic: Sky Network Services calls - Special Sky Network Engineer visit  (Read 24509 times)

snadge

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Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #45 on: June 14, 2012, 04:36:46 PM »

BT are recruiting local to me, call center staff through agencys at £6.70 p/h - they are trying to bring all call center staff back to UK from India because the level of complaints and problems due to language barrier etc...  5 weeks training 9-5pm mon-fri , then on the phones live 8-10pm mon-sat

I would like to do the broadband / phone / vision support but i could NOT ram BT products down peoples throats on spec!! (sales)
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Aquiss - 900/110/16ms - TP-Link AR73

guest

  • Guest
Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #46 on: June 14, 2012, 04:46:18 PM »

I think you'll find the said agencies require you to sign a contract that you will never attempt to claim "equal rights" with permanent staff.

ie - no paid holiday, no sick pay, minimum wage, no overtime rates.

Its called the Swedish Derogation and makes a mockery of one of the few decent laws Labour did enact in 13 years.

I know people have to use them but as far as I'm concerned employment agencies for low-skilled workers are parasitical scum. I'm no socialist but the employment agency will be making more money (gross) than you snadge, they're probably on £15/hour for those positions.
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snadge

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Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #47 on: June 14, 2012, 05:12:29 PM »

I think you'll find the said agencies require you to sign a contract that you will never attempt to claim "equal rights" with permanent staff.

ie - no paid holiday, no sick pay, minimum wage, no overtime rates.

Its called the Swedish Derogation and makes a mockery of one of the few decent laws Labour did enact in 13 years.

I know people have to use them but as far as I'm concerned employment agencies for low-skilled workers are parasitical scum. I'm no socialist but the employment agency will be making more money (gross) than you snadge, they're probably on £15/hour for those positions.

couldnt agree more, I have worked for agencys before and one was being paid £18/hour to pay me £6/hour a few year back...shocking.. and they always "lull" you in with false promises and ALWAYS muck up wages.. i remember I got one job through agency and they said everything good about it..except that it was just to cover someone off sick for 5 days!!! i found out on my first night!!

i hate agencys with a passion

oh and someone said on facebook that Manpower (the agency doing the work) fill you with crud about bonuses and this lad said it was literrally PENNIES you made for every sale you completed...
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Aquiss - 900/110/16ms - TP-Link AR73

guest

  • Guest
Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #48 on: June 14, 2012, 05:44:23 PM »

As you go up the pay scale the agency gets less. Still seems to be at least 20% gouge until you hit £25/hour to you though.

You live in the UK where "middlemen" who "run" agencies take their cut for nothing other than cheap adverts and screwing their own sales staff. Ostensibly they claim they get the (big) gross margin because they have the cash to pay the workers on time. As anyone who has worked for these jokers knows that's total nonsense.
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sevenlayermuddle

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Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #49 on: June 14, 2012, 07:04:11 PM »

I think you'll find the said agencies require you to sign a contract that you will never attempt to claim "equal rights" with permanent staff.

ie - no paid holiday, no sick pay, minimum wage, no overtime rates.

Its called the Swedish Derogation and makes a mockery of one of the few decent laws Labour did enact in 13 years.

I know people have to use them but as far as I'm concerned employment agencies for low-skilled workers are parasitical scum. I'm no socialist but the employment agency will be making more money (gross) than you snadge, they're probably on £15/hour for those positions.


Never heard of Swedish Derogation before today, but quite shocking.  It seems comparable to the antics of Company pension trustees, employing clever 'spiv' lawyers to find an angle that turns well-meaning legislation around to their own advantage.

Once upon a time (and in my life time), the legal and banking and Industrial sectors could be relied upon for a degree of gentlemanly contact.  Not any more it seems.

I'd like to think the Spivs who dream up these schemes would one day be knocked from their perches, and held to account.   And, like Nuremberg, 'I was only obeying instructions' would not be accepted as a valid defence. >:(

Sorry for the rant.
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coolsnakeman

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    • IT Support Belfast
Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #50 on: June 15, 2012, 09:40:25 AM »

Guys,

Ever heard of Agency Workers Regulations? This basically means that agency staff will be paid the same as there full time permanent colleagues. It came into effect in the UK in october off course northern ireland didn't get it until feb cause of our poor level politicians not getting there figure out. I work for manpower and benifit from this. I get the same pay, holidays and benifits my BT work colleagues receive. Can't say i am complaining although i am currently awaiting a manpower to BT conversion to get a BT contract  ;D

Gary
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guest

  • Guest
Re: Sky Network Services calls - Special Sky Network Engineer visit
« Reply #51 on: June 15, 2012, 06:08:52 PM »

Guys,

Ever heard of Agency Workers Regulations? This basically means that agency staff will be paid the same as there full time permanent colleagues. It came into effect in the UK in october off course northern ireland didn't get it until feb cause of our poor level politicians not getting there figure out. I work for manpower and benifit from this. I get the same pay, holidays and benifits my BT work colleagues receive. Can't say i am complaining although i am currently awaiting a manpower to BT conversion to get a BT contract  ;D

Gary

Ever heard of the Swedish Derogation?

Pretty much every agency in the UK is using it and getting new contract staff to sign agreements (perfectly legal) stating they won't try to claim equal rights with permanent staff if they're on 12+ week contracts. Don't sign and bye bye any more contracts and you/your CV are in the bin. If you haven't been asked to sign then well done but its only a matter of time.
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