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[williamuk]

I have been informed of a Level 1 Modification to my Broadband connection.
Does anyone have any idea what this is?

[SlowConnector]

You have not provided enough information/context to enable the question to be answered.

One guesss is that level 1 refers to the physical layer of your broadband connection, i.e. whether you are going to switch from a broadband connection based on copper lines to a connection that uses fiber optical cable. Is this notification associated with your internet service provider offering new services to you?

If you provide some more information, this would help.

[williamuk]

Hi, Thanks for the reply.
This info was given by my ISP (orange) as I had experienced a broadband failure, apparently at my local exchange and a "lift and Shift" was carried out ( whatever that means) after a faulty connector repair failed to solve the problem. The lift and shift was carried out along with the "level 1 Modification. This ifo was given to orange by BT.

I am afraid that that is all the info I have. I just wondered what this entailed.

[coolsnakeman]

Hey,

I see your question wasn't answered. Sounds like this has been a tie pair modification which is the replacement on the tie pairs on your kit at the exchange. Lift and shift is you being lifted from 1 set of pairs to another its a "process of elimination" to repair your fault. If a lift and shift fails the next process is usually a tie pair modification which usually can take 1-3 working days to complete. Hope this helps.

Gary

[williamuk]

Many thanks for the explanation.