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[NewtronStar]

Sounds like the engineer removed the bell wire

[burakkucat]

   No, I don't think that would have been it.

Remember the engineer was working on the Openreach side of the NTE5/A. The "bell wire" only "appears" at the EU side of the NTE5/A, from the junction of the capacitor and resistor connected in series across the pair.

It reads as if there were defective connections where the incoming service cable attached to the NTE5/A -- possibly the IDC type -- and removing them both, trimming the ends and remaking the connections cleared the fault.

[JoshShep]

That's looking pretty good Josh.

Did the engineer mention what had prompted today's unexpected visit?


Your speedtest.net test suggests you are very close to the full whack for a 40Mb connection.

As a TalkTalk user, are you able to see your IP Profile/BRAS Rate anywhere?

The BT speed tester would report an IP Profile of 38.72Mbps for a capped sync speed of 39999k (96.79% of sync speed to 2 d.p.) .

It is Paul, all I can think of is when the new drop wire was installed, and the cable is stripped to get the pairs for the connection, maybe he snipped a little too much into the pairs? And actually cut a part of the cable?

Because he did stipp quite a lot of new cable trough to make a clean connection,

Either that or when he climbed the pole to check things out he actually fixed something without knowing?

Plus it could also be from a few weeks ago when the lift and shift was done, it could have actually fixed and all I needed was in fact the DLM reset because of the capped profile.

The Engineer said it was showing a loop error, and when he phoned for the reset he was asked how he fixed it, he just laughed and said I don't know I must have magic hands all I did was strip a little new cable through.

Anyway it may have in fact done the trick.

I am tempted to put the HG612 back in and see the results;

But I'm going to wait a few days to see how things go.

And finally no sadly there is no way of showing your ip profile on TalkTalk, I just get an error from the BT speedtester site.

Cheers,

Josh

[JoshShep]

  No, I don't think that would have been it.

Remember the engineer was working on the Openreach side of the NTE5/A. The "bell wire" only "appears" at the EU side of the NTE5/A, from the junction of the capacitor and resistor connected in series across the pair.

It reads as if there were defective connections where the incoming service cable attached to the NTE5/A -- possibly the IDC type -- and removing them both, trimming the ends and remaking the connections cleared the fault.

Think you could be right mate! 

[burakkucat]

Think you could be right mate! 

   Cats and dogs (even those wearing headphones) can be friends!