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[Thrill]

Hi there,

This seems the best place on the Internet to ask this. But our Internet I think, could be faster. It's estimated 9mb, I sync around 12 though. I'm wanting to boost this with a NTE5 Faceplate, I need to know the name of this socket and how old it is. That would be a great help.

I want to know which faceplate I can put on it, I want to get rid of an external filter. Hope you can help! Cheers.

Here's a link to the socket:

http://i43.tinypic.com/2l942sx.jpg

[Black Sheep]

Hi there,

This seems the best place on the Internet to ask this. But our Internet I think, could be faster. It's estimated 9mb, I sync around 12 though. I'm wanting to boost this with a NTE5 Faceplate, I need to know the name of this socket and how old it is. That would be a great help.

I want to know which faceplate I can put on it, I want to get rid of an external filter. Hope you can help! Cheers.

Here's a link to the socket:

http://i43.tinypic.com/2l942sx.jpg

That's a Master Socket 2/2A. You will not be able to get a faceplate to fit this. Question: Is this the only socket in the house, or rather is this the first socket connected to the outside cabling ??

[Thrill]

It's the only socket in the house. There used to be an extension upstairs, but I took that out. I've just removed all the redundant wires in the terminal. Only 2 and 5 are connected now (Internet & phone works so all is good)

What could I potentially do then? Cheers.

[Black Sheep]

You should call your SP and request a 'Network Engineering' visit, stipulating that you have an old-style 2/2A Master Socket and that you wish to install a 'Service Specific Front Plate'. These can only be fit to an NTE5 Master Socket.

The upgrade should be gratis, but as always, confirm with your SP.

[Thrill]

Call TalkTalk or BT directly? So a service specific front plate? What would they have to do? Install a whole new socket, then with a nte5 faceplate as my socket doesn't support NTE5 Faceplates?

I'll give them a call.

[Black Sheep]

Call TalkTalk or BT directly? So a service specific front plate? What would they have to do? Install a whole new socket, then with a nte5 faceplate as my socket doesn't support NTE5 Faceplates?

I'll give them a call.

Whilst I appreciate you making it sound like a mammoth task ( "Install a whole new socket" ), it really is a 5 minute task. You need the NTE5 fitted, then you can remove the lower faceplate and replace it with a SSFP. Again, this task you will do yourself and takes approx 1 minute to complete. 

[Thrill]

So why do I have to have an engineer do it for me? Why don't I do it myself?

[Black Sheep]

So why do I have to have an engineer do it for me? Why don't I do it myself?

I can only comment in a professional manner and say that this particular part of the circuit is owned by Openreach, not you. That is why you pay rental, and are covered for any work up to and including this socket.

Others may comment differently.

[jeffbb]

Others may comment differently.

regards Jeff

[Thrill]

I see. So, do I do I not have to pay for Open Reach to replace this for me? I often see a huge call out fee of like £130. I'll give TalkTalk a call I think.

[Black Sheep]

I refer you back to my 2nd reply on this thread, Thrill. 

[HPsauce]

I'm wanting to boost this with a NTE5 Faceplate,

You will not get any boost by doing that. 

If that is your only socket and there are no extensions, replacing the socket will not change anything.

[Thrill]

Thank you for your help. I'll reply back when I've called TalkTalk.

[HPsauce]

I'll reply back when I've called TalkTalk.

See my post. Waste of time. 

[Thrill]

I do kinda wanna get rid of the 'addon' filter though, I hate it sticking out. Surely updating this old old socket would be better, save me doing it in a couple of years though eh? Surely all this will be changing soon, it's overdue.