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[scottiesmum]

       I don't think I would have  liked  your Belgian neighbor bcat.     

[tuftedduck]

@ unkyUb........don't spend it all at once..

[UncleUB]

@ unkyUb........don't spend it all at once..

I'll pass your comments on TD 

[burakkucat]

       I don't think I would have  liked  your Belgian neighbor bcat.   

  She blamed the French for the fact that "she was occupied by Germans"! 

[scottiesmum]

 

[kitz]

Glad you finally got your refund UB


Having worked in the banking industry for more years than I care to mention, I'll expand a bit on what may have happened.


>> I can see that the money has been transferred on 06.01.2012,
<<< Today at 08:25:35 AM » The refund is now safely back in my sweaty palms


Looks like from that timescale they probably used the BACs system for refunds.  If you paid your bills by direct debit then this is very likely to be the case.

BACs direct debits and direct credits (and cheques) dont come under the new Electronic Payment "same day" Regulations, which irrc relates to transfer time within the banking institutions once theyve received your instructions electronically (eg internet banking).... and not outside organisations.


AFAIK most of the bulk payments such as direct debits, wages, bulk credits and refunds from dd payments are still done via the BACs system which takes 3 days.

Day 1 - Processing:- Sent to central clearing
Day 2 - Central Clearing sorts and sends to receipiant bank
Day 3 - Arrives at your bank HO.  Most of the major banks automatically credit to local branch accounts and funds normally shows on the account soon after 00.01am of this day.

A further delay may be addded depending upon how the organisation processes the funds. 
I should imagine a company the size of EDF have their own direct processing, but some smaller companies use their local bank, where we used to do the processing on their behalf... and therefore must have their file lists ready the day before.

I cant speak for EDF, but many organisations will only do their processing in bulk on certain days (ie once a week) particularly when it comes to credits, which is why they probably said "up to 10 days" (3 days for the banking system and up to a week on top depending on their own processing day).

Im not sure when they originally authorised your refund, but if they quoting the Fri 6th as their transfer date.  Whatever way it can only have reached the actual banking system on Monday the 9th for you to get the funds today, so therefore they must prepare their data the working day before.

[UncleUB]

Thanks Kitz 

Just deciding if to use part of the refund to pay a years line rental with BT up front....12 x £10,saving around £55.

I have for the last 12 months had  eve/w/end plan for free + an extra £3 off our bill,but as the paperless billing discount has been removed and the rental has gone up,£10 a month seems pretty decent

[kitz]

>> to pay a years line rental with BT up front....12 x £10,saving around £55.

That seems a decent deal.

Ive always avoided some of BTs deals because I didnt like their lock in system of automatic renewal of rolling 12 months, but I believe they may now have to stop that, so will have to look into it.

[jazz]

I've moved to paying my BT line rental a year in advance and the saving is pretty good (better than the interest I could get on my money if I just kept it in the building society anyway!).  Having paid for a full year last August I avoided the rental rise which I think came in in December but I'll have to face it next August if I renew! 

The way they account for the advance payment is pretty weird but it all works out over the year (they credit the payment to your account and offset it against call charges as well for the first few months until you've run out of "credit" and calls have to be paid for - most strange but it seems to work)

[UncleUB]

>> to pay a years line rental with BT up front....12 x £10,saving around £55.

That seems a decent deal.

Ive always avoided some of BTs deals because I didnt like their lock in system of automatic renewal of rolling 12 months, but I believe they may now have to stop that, so will have to look into it.

Well according to my present 12 month deal which expires at the end of the month they write to you 30 days before it expires.....have they ?   

If they don't hear from you then they automatically renew your contract 

BT Line rental saver details here

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=29984

[UncleUB]

>> to pay a years line rental with BT up front....12 x £10,saving around £55.

That seems a decent deal.

Ive always avoided some of BTs deals because I didnt like their lock in system of automatic renewal of rolling 12 months, but I believe they may now have to stop that, so will have to look into it.

I have just paid 1 year line rental in advance(£120),which includes free evening and weekend calls for the duration of the contract.

You have to make 2 calls a month,but these don't have to be chargeable ones.
The basic line rental is £14.60 and the evening and weekend plan is £3.15,which makes £213  a year,so paying up front gives a saving of £93 a year

Your monthly charges


   
Unlimited Evening and Weekend Plan    £17.75
Including UK landline and 0845 / 0870 numbers within plan*

Line Rental Saver    £-14.60
Reduced line rental with Line Rental Saver

Unlimited Evening and Weekend Plan    £-3.15
This is the discount for your Evening and Weekend calls deal





    Your monthly total    £0.00   

Your one-off charges and other services


   
Line Rental Saver    £120.00





    Your one-off total    £120.00