Thanks guys although non of the ideas has helped a great deal, but I have looked deeper. I'm no further forward, but I will explain why later.
Firstly, as it's the wife's laptop that is the real problem I took a look on that. Thanks Roseway, I tried going through the process using Firefox instead of chrome, still had the problem, but, there was more information this time. On the address line it said "ad-emea.doubleclick.net/clk; followed by a long number and again a blank page. I have now done a Google search and doubleclick is one of their own products it help advertisers.
I think it is a trace product but apparently it's operation is being blocked somewhere down the line.
As far as that goes it's fine by me, I don't really want people or organisations knowing my browsing but there are apparently times(our bank?) when I might want to allow the site/page to be loaded. So now I know what it is (?) I still don't know what is blocking it and how I can unblock it when I wan't to as my choice. I have again checked out Kaspersky - nothing, Chrome doesn't mention anything about it and I have no where else to go - except here.
So I'm hope not everybody is bored with this issue of mine yet and can offer a clue as to what I can do to, firstly find who or what is blocking the link and how I can get to allow the pages to load WHEN I WANT THEM TOO.
Ray