[Moderator note: The previous posts, made to the "supervisor password thread" and referenced below, have been split off from that thread and merged here.]
Hi
Started this thread rather than clutter up the supervisor thread for the VMG8924-B10A.
Problem is I cannot log into my VMG8924-B10A using dslstats.
Have run it for yonks with my old 612 without issue, but now changed LAN topology wit the 8924.
Ok - some bacground...
The 612 ran with PPPOoE into an Untangle box (UTM) with NAT from the RIPE address....worked great. Using LAN2 on the 612 with an IP address on the same network as the server running dslstats. All standard stuff.
When I installed the 8924, I changed the UTM to being routed (ie no NAT) between the inside network, and the new 8924 "inside" network (like a DMZ), which is then nat'ed to the outside world as usual on the 8924.
inside LAN > UTM > DMZ > 8924 > Internet
I could telnet using putty from the inside LAN to the 8924 from the server but dslstats would not connect and report a bad username or password.
Ok - experiment....
I added another NIC to the server which was on the same network as the DMZ, so no UTM required to get over to the network that the 8924 is on. (No routing between the two nics on the server).
Started dslstats and low and behold...it connects!
A min or two later....Access Violation from DSLstats.....ok to ignore or cancel to kill! - See screen shot attached.
Ok....hit ok to ignore (not uploading to the web yet as I deleted the dslstats.ini previously to make sure nothing in there was preventing it working). Then dslstats quit - see second screenshot and crash details below.
Problem signature:
Problem Event Name: APPCRASH
Application Name: dslstats.exe
Application Version: 6.0.6.0
Application Timestamp: 00000000
Fault Module Name: StackHash_5c5f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: PCH_75_FROM_dslstats+0x00014390
OS Version: 6.3.9600.2.0.0.400.8
Locale ID: 2057
Additional Information 1: 5c5f
Additional Information 2: 5c5f419c2fb3dd171424d6868cf913f4
Additional Information 3: d1fb
Additional Information 4: d1fb8e44565cfdf76ac932397d1ad826
Interestingly, if I view the telnet log screen when "waiting" for the app crash, it shows "timeout while collecting traffic data - see the third attached screenshot....
Anyway... weird....and does raise an eyebrow at the telnet access though the UTM via dslstats....when putty works....
Any thoughts very much welcome.
David